When you are tracking email against and entity (in my case Leads), if I update the key fields in the entity they are not updated in the Dynamics Outlook App, Dynamics Pane. There is a 'reload' option but that doesn't seem to work, I presume as the entity id is still the same. In order to refresh the Outlook view I have to open the entity from Outlook and then a second or two after the entity is closed the view is updated.
Is this a known issue, is there a workaround or fix available?







