Hi experts,
I want to pre-populate a field on the Create case entity form. This field(baseproduct) is an option set field in Account Detail entity.
There is a same field created in Case entity with same option set values.
Now, whenever the Create case form is loaded, base product field should be pre-populated with the option set value that is set on Account Detail entity. If there is no base product on the account detail record then no base product is populated.
I assume it it to do with relationship mapping but not able to achieve this.
Please let me know if you need any more clarification.
Regards,
SdDev









