Hello,
we have a working D365 Online environment and are trying to connect some users to Outlook via the official plugin which works fine. Connection is established and we see folders for every existing entity in Outlook. But there are no records shown for our "normal" users. Just the users with the admin role can see and access existing records. Normal users can read and write records in web client.
Which roles to we have to set to the normal users role to see crm records in Outlook?
Thanks in advance!







