I'm currently working on an Outlook App (for Windows client) and want to set a regarding record from Dynamics 365 to the current mail context. Furthermore, I want to be able to track this Mail by Dynamics 365 (exactly the same thing what the App from Microsoft already does, but I have to do it with my own App cause of some special requirements).
My idea was until last, to respond to the "on sent" event by the E-Mail element, create a Mail copy in Dynamics 365 with subject, body etc. and set the regarding record. Then I realized, that this event is only available in the browser client... Are there maybe other workflows to realize my purpose? Maybe, do you know how the official Dynamics 365 app tracks an E-Mail and set's the regarding record? I've already got access to the Dynamics 365 API, that not that problem.
