Hi,
I've created an "Automatic Case Creation Rules" to create case from incoming E-mails.But the attachments didn't move to the created case.
Any suggestions ?
i found in forums some solutions like : moving attachement from Email to the attachement that existe in note of the target Case.
So, to implement this solution i need to know witch plugin is fired when the case is created from the "Automatic Case Creation Rules' .
All suggestions are wellcome
thanks in advance.









