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E-mail router configuration manager fails to open

Hi,

I´m having problems with starting the E-mail Router Configuration Manager. I also have a new user that does not have any mail going out via the e-mail router. The user is, as far as i can see, configured exactly like the other users in his department. I’m assuming the problems have something to do with the other?

I have tried restarting the service, it solves neither problem.

If there is anyone that can point me in the right direction i would much appreciate it.

Error message from CRM 2011 server

The E-mail Router Configuration Manager was unable to read configuration information. Make sure no files in the current directory are locked, missing, or inaccessible. To try again restart the E-mail Router Configuration Manager.

Best regards

/Hilmar


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