Rookie question here. D365 is fairly new to me.
I currently allow our key users to also use the old Polaris UI as a sort of "key user admin interface", whereas the new hubs is where the end-user experience is. When assisting our customer using D365, I sometimes have to switch my customer back to the old lay-out, to use certain functions which are present in the old UI, but not in the new UI (eg.: Excel template/import/export, create a personal view, change the user language, use the hierarchy visualization, etc.).
How do you guys handle this? What's best practice? Considering I don't have to go and jump through a bunch of hoops to get something working that's present OotB (if you use the old UI).
