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Unable to delete email attachments !

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Hi All,

I am system admin in the org and trying to delete email attachments to clear the space (Only email attachments and not emails). I am performing below 4 steps and ending up with no result.

Any suggestions please ?

Step1: Running advanced find to get all emails with attachments greater than 2500 bytes.

Step 2: Fom the result open one email.

Step 3: Go to attachment section and clicks on Trash icon , but nothing happens. Screen flickers and the document still remains the same.

Step 4: Click on the attachment and then click on Remove. Even then nothing happens apart from screen flickering. (When we try opening the attachments they open without any issues)


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