Hi All,
PFB scenario
I have on premise customer self-service portal installed in my D365 instance and CafeX for Chat
I wanted to to see portal customer name who has initiated the chat using Portal, inside D365 instance also all chat and created case should be associated with the Portal customer
I know it is pretty much simple for online portals but please let me know if someone has achieved this for on premise portals as well
Thanks!!
Nishant
