Dear all,
having trouble with the field mentioned above.
If I open a ticket, I set an account in the customerid field.
Next, I want to add a contact to the primarycontactid field.
But if the contact isnt related as the primary contact to the account I cannot set him or her. It doesnt even work with a custom field in the frontend and to fill the standard field with a business rule or workflow...
Any ideas how to delete the restrictions to the primary contact field?
Thanks in advance
Patrick
