Good Afternoon,
One of our ASMs has recently got in contact with me informing that he is experiencing problems while printing within CRM (In the web browser - Internet Explorer 9). While viewing an account he is trying to print off the account information but the notes section is only printing one line of the notes and not in full.
I have also tried this from our end and the same problem occurs while trying to print account details on a customer.
For example if the note reads "Have recently visited customer XYZ. Had a chat about new products" etc.. When printing it will only print "Have recently visited customer XYZ" It will then miss off the rest of the notes. Even if there are more lines of notes it will still only print one sentence of notes per entry.
Any help or advice will be appreciated.
Many Thanks,