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Duplicate Detection Rule is not working in CRM 2015 onpremises

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Hi All,

I have a duplicate detection rule on Lead entity.

my requirement is I need to restrict user to create duplicate record with same first name and last name.

I have created one rule and also publish that rule. when i try to create duplicate record in crm it will give me duplicate detection popup where it shows you have same records, but when i click on duplicate detection save button , duplicate record is created in crm.

How to restrict user in this case not to create duplicate records.

Thanks & Regards,

Jyotsna


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