Hi All,
I am using the OOB Auto numbering feature for CASE Entity. I have customized the prefix as per requirement. Everything seems to work fine.
The issue I am facing is Customized prefix for auto numbering is getting reverted back to CAS i.e. OOB default behavior.
The is happening automatically without any human Intervention. I am not sure as to why/how this is happening. kindly let me know if anyone else have faced the same issue or have any solution to this.
Thanks









