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E-Mail: queue With Id = 00000000-0000-0000-0000-000000000000 Does Not Exist

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Hello,

we did a migration and now we have a strange problem:

  1. Opening Salesorder
  2. Opening sent E-Mail
  3. Click on forward
  4. Change the field "from" to the E-Mail of a queue
<ErrorCode>-2147220969</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>queue With Id = 00000000-0000-0000-0000-000000000000 Does Not Exist</Message>

But we can select it in the dropdown. If we click on send, the e-mail from the field "from" is changed back to the one of the user. This is not acceptable since the user is not allowed to write those e-mails.

Try to delete a E-Mail that is in the draft mode:

<ErrorCode>-2147220946</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>The entity cannot be updated because it is read-only.</Message>

Tried to solve it with this security role permissions:

Core Data: Queues => FULL GREEN, no delete

Business Management: Allow to send e-mails as a different user, GREEN

No business rules, no plugins and no JS code. Any ideas?


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