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CRM 2013 - Required field not required for some users

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Hi everyone, 

I have a bit of a strange issue. I added a lookup field onto the Appointment form. I made this a Required field, for some users, the field is Required. All Users can see the red asterisk against the field, for some users, they can save the record without populating the Required field. In some cases, Users are seeing a Lock symbol against the field. However, the field doesn't have any field security around it. 

Any ideas? 

Many thanks

Katie 


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