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PARENT AND CHILD DATA UPLOAD ISSUE

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Hi,

 

Please refer to the company structure. Here Arrow Group is Parent and Child account with same name.

A) Able to create company and make the parent relationship from CRM (front end) for same account name - No problem

B) Setting -> Data Management - Imports ->Tried using excel file

1. Parent company (Arrow Group) with other details - Success

2. Child company (Arrow Group) with parent relationship(Arrow Group) with other details - Failed . It's because the parent relationship doesn't know which company to point to (make relationship), whether Child - Arrow Group or Parent - Arrow Group. End up with unsuccessful data load.

Any other work around for solution for this ?


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