Hi,
after we did the version 9 update in the production, i'm trying to update our organization solution, the upgraded installed but i'm not able to apply it as i'm getting this dependence issue
The action was failed after 0 times of retry. InnerException is: Solution dependencies exist, cannot uninstall.DependencyCount : 8 RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.CreateEmail, Id : b3422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.Grid.NewCustomActivityFromGrid, Id : c1422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.CreatePhoneCall, Id : b1422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.CreateCampaignResponse, Id : b5422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.CreateTask, Id : b0422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.CreateAppointment, Id : b4422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.DynamicMenu.Subgrid.NewActivityMenu.email, Id : b7e8ef1e-ef8b-e811-a95c-000d3ab9df39, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command RequiredComponentObject details: Id : 83899c26-934f-e811-80fd-3863bb34fad0, Type : RibbonRule, DependentComponentObject details : ObjectName : activitypointer:Mscrm.DynamicMenu.Grid.NewCustomActivity, Id : c0422e41-ca58-e711-80dd-3863bb357cf8, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command.</Message>
i trace all the ids in the error and all referring to the Activities solution, and this solution is installed in the v9 update, and for me i don't have any customization for this application ribbon,
any one had the same issue or this will require a case with Microsoft ?
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