Currently we are evaluating CRM 2011 as a solution for our ITC service company.
We currently use ITQuoter from ISELL which provides us with up to date prices from various suppliers. See here http://www.isell.com.au/index.php?page=suppliers-supported-aus
We are looking for a solution that will add to the capabilities of CRM 2011 so that we don't need to run both packages. CRM is required for another purpose and it would be senseless to have two CRM data bases.