Hi all,
A features that used to be in the Classic interface but is missing in UI was a pop-up warning if you attempted to schedule an activity for a user and the user was busy at that time. I submitted a bug to MS and they confirmed it but had no ETA for a fix.
I've been trying to come up with a way using Business Process Flow or even a real-time workflow to perform the same check but with only limited success, and require a no-code or very low code solution.
In my BPF I have a step where one user can select a requested user and a requested time which get stored in fields on the opportunity entity. I've found a workflow utility that lets you run queries as a workflow step and can check if a specific user has an appointment with a specific start time, but it has to be a direct match. If user B is already scheduled at 4 PM, scheduling at 4 PM will trigger a warning but 4:30 won't.
Is there a built in function somewhere that checks for availability?
Side note: I've already looked into Universal Resource Scheduling but that's turned into a dead end.
Thanks!
