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Using Reviews.com in an Email Template

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Hey all,

I've created an email template that fires off from workflow with a click of a button. 

That part is working fine however the dynamic fields that draws data from the email/opportunity record seems a little broken.

Here is the code in the hyperlinks we use from our Sunrise Logging system:

www.reviews.co.uk/.../landing_new_review;user=<4:Contacts.Incidents to Contacts.Forename>&order_id=<1:incident ID>&email=<8:Contacts.Incidents to Contacts.Email>&branch=New%20Customer

And here is the equivalent I made for our Dynamics CRM system:

 

www.reviews.co.uk/.../landing_new_review****************&user={!Opportunity:Contact;}&order_id={!Opportunity:Opportunity Number;}&email={!Contact : Email;}&branch=New%20Customer

I've highlighted the fields that pull data from the records from each system but for some reason it fails to populate in the reviews system.

My guess is due to the {} being invalid or something?

Basically rather than just saying the persons name, it shows "{!Opportunity:Contact;}".

Has anyone had any experience doing anything like this?

Cheers

Sam


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