Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 82002

SLA not working

$
0
0

Our first response SLA for email  is within 1 hour. So i created SLA but still getting blank information inside the case.

SLA Item info:

But inside the case, im not seeing any info for first response by KPI


Viewing all articles
Browse latest Browse all 82002

Latest Images

Trending Articles



Latest Images