We are using VRM 365 on-prem version 9. Our system is internal facing, using https, AD. I downloaded the Ribbon workbench. When I tried to open a solution, I got following error. I have another solution from a provider and got the same error. Is it the setting on our server?
[2019-06-12 14:05:52.254] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 93 |Category: Platform.Sdk |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 |ActivityId: 99038ce7-cf44-4659-8b84-2f0cc3cb8fae | ServiceModelTraceRedirector.TraceData ilOffset = 0x5B
><TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord" Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Diagnostics.ThrowingException.aspx</TraceIdentifier><Description>Throwing an exception.</Description><AppDomain>/LM/W3SVC/1/ROOT-1-132048324956570817</AppDomain><Exception><ExceptionType>System.ServiceModel.Security.SecurityNegotiationException, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>Authentication failed on the remote side (the stream might still be available for additional authentication attempts).</Message><StackTrace> at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp; remoteSecurity)
at System.ServiceModel.Channels.StreamSecurityUpgradeAcceptorBase.AcceptUpgrade(Stream stream)
at System.ServiceModel.Channels.InitialServerConnectionReader.UpgradeConnection(IConnection connection, StreamUpgradeAcceptor upgradeAcceptor, IDefaultCommunicationTimeouts defaultTimeouts)
at System.ServiceModel.Channels.ServerSessionPreambleConnectionReader.ServerFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Dispatcher.ChannelHandler.OpenAndEnsurePump()
at System.Runtime.IOThreadScheduler.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Runtime.Fx.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
</StackTrace><ExceptionString>System.ServiceModel.Security.SecurityNegotiationException: Authentication failed on the remote side (the stream might still be available for additional authentication attempts). ---&gt; System.Security.Authentication.AuthenticationException: Authentication failed on the remote side (the stream might still be available for additional authentication attempts). ---&gt; System.ComponentModel.Win32Exception: The target principal name is incorrect
--- End of inner exception stack trace ---
at System.Net.Security.NegoState.ProcessReceivedBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.Security.NegotiateStream.AuthenticateAsServer(NetworkCredential credential, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel requiredImpersonationLevel)
at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp; remoteSecurity)
--- End of inner exception stack trace ---</ExceptionString><InnerException><ExceptionType>System.Security.Authentication.AuthenticationException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>Authentication failed on the remote side (the stream might still be available for additional authentication attempts).</Message><StackTrace> at System.Net.Security.NegoState.ProcessReceivedBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.Security.NegotiateStream.AuthenticateAsServer(NetworkCredential credential, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel requiredImpersonationLevel)
at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp; remoteSecurity)</StackTrace><ExceptionString>System.Security.Authentication.AuthenticationException: Authentication failed on the remote side (the stream might still be available for additional authentication attempts). ---&gt; System.ComponentModel.Win32Exception: The target principal name is incorrect
--- End of inner exception stack trace ---
at System.Net.Security.NegoState.ProcessReceivedBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.Security.NegotiateStream.AuthenticateAsServer(NetworkCredential credential, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel requiredImpersonationLevel)
at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp; remoteSecurity)</ExceptionString><InnerException><ExceptionType>System.ComponentModel.Win32Exception, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>The target principal name is incorrect</Message><StackTrace> at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp; remoteSecurity)
at System.ServiceModel.Channels.StreamSecurityUpgradeAcceptorBase.AcceptUpgrade(Stream stream)
at System.ServiceModel.Channels.InitialServerConnectionReader.UpgradeConnection(IConnection connection, StreamUpgradeAcceptor upgradeAcceptor, IDefaultCommunicationTimeouts defaultTimeouts)
at System.ServiceModel.Channels.ServerSessionPreambleConnectionReader.ServerFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Dispatcher.ChannelHandler.OpenAndEnsurePump()
at System.Runtime.IOThreadScheduler.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Runtime.Fx.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
</StackTrace><ExceptionString>System.ComponentModel.Win32Exception (0x80004005): The target principal name is incorrect</ExceptionString><NativeErrorCode>80090322</NativeErrorCode></InnerException></InnerException></Exception></TraceRecord>
[2019-06-12 14:05:52.270] Process: w3wp |Organization:3a561bff-b320-46a0-bd10-761bac33a105 |Thread: 88 |Category: Platform |User: 8142663a-7ed0-de11-9c1a-00155d014600 |Level: Error |ReqId: 5d8b5e3d-a72e-43b5-aa56-e07fb60c9d35 |ActivityId: 5d8b5e3d-a72e-43b5-aa56-e07fb60c9d35 | MessageProcessor.Execute ilOffset = 0x249
>MessageProcessor fail to process message 'rwb_CustomiseRibbon' for 'none'.
Help?
Thanks
Holly Li
