We are facing the issue in Sending Emails in Dynamics 365 Online:
We are sending an emails from external outlook /gmail to existing Queues in CRM. From address it’s displaying Name in some activities and some activities are displaying in Email address and same time related contact also created automatically.
Our requirement is displaying From is Email address.
Please help me. Any suggestions on this.
Thanks & Regards,
Hari Pathivada
