There are duplicate contacts i am trying to merge as a System Administrator but it would not let me merge them. I have re-assigned them to CRM Admin as the new owners but still cant merge. The previous owners and creators are no longer with the company.
I get the error below when i try to merge the records;
Missing Microsoft Dynamics CRM security role
Access to Microsoft Dynamics CRM has not yet been fully configured for this user. The user needs at least one security role before you can continue
