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minimum security role requirements to cancel and resolve a case

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Hi all,

I've created a custom Model-Driven App and have added cases to the app. Everything seems to work fine and in my custom security role I've set organization level for all CRUD operations for Case, Account and Contact.

I've also set organization level for Subject, activitiy.

I've also set user level for User Entity UI Settings and User Entity Instance Data but it's still throwing up a insufficient privileges error for our users when they try to resolve or cancel a case. I then went into the BPFs and checked Organization for all the BPFs as well.

Is there any other security role areas I'm missing?


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