On a recent rollout, I opted to import 100+ users using the template. Something seems to have gone a bit sideways and all these users fail access checks on Case records that are shared with them. The users that I manually created and assign the same security roles and permissions work fine.
These users also get a Server Is Busy error when submitting a new Case. I suspect it's getting caught in an access check loop.
<Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 8f5d7d3f-af2a-eb11-8118-0050569d101e, OwnerId: df329aff-030f-eb11-811a-0050569d7bf0, OwnerIdType: 8 and CallingUser: df329aff-030f-eb11-811a-0050569d7bf0. ObjectTypeCode: 112, objectBusinessUnitId: e4a29c57-64f4-ea11-811a-0050569d43ee, AccessRights: ReadAccess </Message>
I am thinking I might need to get the DBA involved and delete these imported users from the system and manually add them again. But I am trying to avoid that if possible.
Any other trouble shooting tips?
MS Dynamics 2016 On Premise
