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You do not have {0} permission to access {1} records error

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Hi, in a Prod environment, users are getting this error when opening Accounts and Contacts records.  Their Security Roles have full Organization Read/Write/Create/Append/Append To rights.  They can push through the error but it is popping up frequently and is causing unnecessary concern.  

Is there a fix for this within the Security Role with an ancillary permission?  Is this a MS ticket?  Any help is greatly appreciated!  

Thanks in advance.  


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