Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 82002

Assign Chat from a Queue to agent based on location

$
0
0

I have a Chat system already working . when the chat comes through in the Queue. Is there a way to assign the chat based on geographical location.

So for example if the chat is coming through Canada , it will assign to X agent. Thank you.


Viewing all articles
Browse latest Browse all 82002

Latest Images

Trending Articles



Latest Images