Problem with login to CRM web app

Hi,

I have problem with some user cant sign in to crm, Login end on ADFS with error event ID 364. 

Exception details:

Microsoft.IdentityServer.Web.InvalidRequestException: MSIS7042: The same client browser session has made '6' requests in the last '1' seconds. Contact your administrator for details.

   at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.UpdateLoopDetectionCookie(WrappedHttpListenerContext context)

   at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.ProcessCommonCookiesInLastAuthenticationStage(ProtocolContext context)

   at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.SendSignInResponse(WSFederationContext context, MSISSignInResponse response)

   at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.Process(ProtocolContext context)

   at Microsoft.IdentityServer.Web.PassiveProtocolListener.ProcessProtocolRequest(ProtocolContext protocolContext, PassiveProtocolHandler protocolHandler)

   at Microsoft.IdentityServer.Web.PassiveProtocolListener.OnGetContext(WrappedHttpListenerContext context)

Link for crm ws is correct. Do you have any ideas why or what is this problem casued? we have on-premise crm.