Hi,
While saving a record on the Case entity, getting an error of OOB plugins after saving the case. I have checked entitlements are also off.
Security Role has User-level write access for the case entity and If I changed the write access to BU level it is working, but due to security issues we can't provide BU-level write access.
[Microsoft.Dynamics.Service.Plugins: Microsoft.Dynamics.Service.Plugins.PostOperationIncidentCreateEntitlement]
[8fbadfbe-c104-e711-80ca-02155dc812c3: Post-operation create an entitlement for the incident]
Principal with id 5a0a62e3-6f64-ec11-9131-00155d01d542 does not have WriteAccess right(s) for record
Regards,
Shoaib










