Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 82002

Multiple mails with same subject and different receivers, are tracked to the first tracked customer.

$
0
0

We have sent a few emails with the same subject to different customers.

We track one mail to Contact A.
When we want to track the second mail (with the same subject) to Contact B, it is already tracked to Contact A. We have to undo the action and then track it to Contact B.

Which setting do I have to configure to stop tracking based on "subject of the mail"?


Viewing all articles
Browse latest Browse all 82002

Latest Images

Trending Articles



Latest Images