Hello folks!
I have several "generic xxx" contacts that we use when creating a new contact wouldn't be needed (someone only comes in one time for a simple visit and no follow-up will be expected). Now, this happens a lot, and that is expected, but what I find is that sometimes staff goof and change the name from "Generic XXX" to "Clark Kent" and then I'm stuck with Clark Kent and his 10000 visits. Of course then another staff member gets frustrated and creates a new "Generic xxx" and then I'm really having fits regarding merging the data.
Is there a way to lock just parts of a single contact, so staff can't goof and change things that I don't want to be edit-able? Without removing their ability to create/edit the same area in other contacts? And while allowing the partially locked contact to continue to be used to add new visits? I'd like to lock the squircled yellow area.
Thank you so much!
Dan