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PowerApps ribbon replaced the "Dynamic 365" on the new Microsoft Dynamic CRM trial version? why?

March 31, 2019, 5:31 pm
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I have just created the Dynamic 365 CRM trial version, I think the full name called some thing like: Dynamic 365 CRM -Customer Engagement V9

In Dynamic 365 CRM client, I can see the "Dynamic 365" on the Ribbon of left corner, but if I enter the Design mode , for example, I click Settings ->Customize the System, the "Dynamic 365" is replaced by "PowerApps", please see my screen below, can anybody explain why CRM changed this way?

Does this mean that the CRM design engine has been replaced by PowerApps engine, (I am not sure I used the proper word "design engine")?

Can anybody tell me what happened from the new version of CRM?

just did some searches, it seems the PowerApps is mainly used to develop mobile apps, does that mean the current trial version Dynamic 365 for Customer Engagement V9.x is mainly used for developing mobile apps through PowerApps platform?

I just want to clarify, Anybody confirm this?

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struggling to see what we can do to remain CRM 2011 supported

March 31, 2019, 7:22 pm
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we currently have an instance of Dynamics CRM 2011 underpinned with a SQL Server 2008 R2 database.

The extended support end dates for the different components are as follows:

 

Platform                              End of Extended Support

SQL Server 2008 R2          July 2019

SQL Server 2012 SP1       July 2015 (SP1 end of support)

CRM 2011                            July 2021

 

I’m now struggling to see what we can do (if we need to do anything) to remain supported.

 

I can see no benefit for us to upgrade from SQL 2008 R2 to SQL 2012 SP1 as this went out of support before SQL 2008 R2  (CRM compatibility information I have been able to find states that CRM 2011 is compatible with SQL Server 2012 up to SP1 and not beyond. SP1 support end date is July 2015).

 

My question now is can I assume that as CRM 2011 is supported until July 2021, any compatible SQL instance used will also be supported by default and the individual SQL end of support date is ignored?

If this is not the case, what options do we have?

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Managing Relationships using Powerplatform

March 31, 2019, 8:53 pm
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Hi,

I am trying to create 1 to many relationship (Venue to Event) where one venue can have many events using powerplatform.But while creating relationship on venue entity I could see, system is automatically taking Venue on Related side whereas primary I chose Event.

It should be vice versa. Venue on primary and events on related.Any reason for this behaviour?

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Error with getClientURL()

March 31, 2019, 9:00 pm
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Hey pals i triying to do this request, but i only get this message: 

"message":"The $filter expression must evaluate to a single boolean value.","innererror":

this my function

function CopiarGestion(executionContext)
{
    debugger;
    var formContext = executionContext ? executionContext.getFormContext() : Xrm.Page; // get formContext
    var cedula = formContext.getAttribute("mme_numeroidentificacion").getValue();

    if (cedula != null) {

        var serverUrl = formContext.context.getClientUrl();
        var oDataSelect = serverUrl + "/api/data/v8.2/mme_contactcenters?" +
									  "$select=mme_tipodellamada,mme_habeasdata,mme_tipodeidentificacionpersonal,mme_numeroidentificacion," +
									    	"mme_nombrecompleto,mme_empresaentidad,mme_nit,mme_sectorempresa,mme_mme_telefonocelular," +
											"mme_telefonofijo,mme_correoelectronico,mme_pais,mme_departamento,mme_municipiociudad,mme_direccion" +
											"&$filter=mme_numeroidentificacion eq'" + cedula + "'&$orderby=mme_fechacreacion desc";

        var req = new XMLHttpRequest();

        req.open("GET", oDataSelect, true);
        req.setRequestHeader("OData-MaxVersion", "4.0");
        req.setRequestHeader("OData-Version", "4.0");
        req.setRequestHeader("Accept", "application/json");
        req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
        req.setRequestHeader("Prefer", "odata.include-annotations=\"*\"");
        req.onreadystatechange = function ()
        {
            if (this.readyState === 4)
            {
                req.onreadystatechange = null;

                if (this.status === 200)
                {
                    var results = JSON.parse(this.response);
                    var pais_value = results._mme_pais_value;
                    var pais_value_formatted = results["_mme_pais_value@OData.Community.Display.V1.FormattedValue"];
                    var pais = new Array();
                    pais[0] = new Object();
                    pais[0].id = pais_value;
                    pais[0].name = pais_value_formatted;
                    pais[0].entityType = "mme_pais";

                    var departamento_value = results._mme_departamento_value;
                    var departamento_value_formatted = results["_mme_departamento_value@OData.Community.Display.V1.FormattedValue"];
                    var departamento = new Array();
                    departamento[0] = new Object();
                    departamento[0].id = departamento_value;
                    departamento[0].name = departamento_value_formatted;
                    departamento[0].entityType = "mme_departamento";

                    var ciudadmunicipio_value = results._mme_municipiociudad_value;
                    var ciudadmunicipio_value_formatted = results["_mme_municipiociudad_value@OData.Community.Display.V1.FormattedValue"];
                    var ciudad = new Array();
                    ciudad[0] = new Object();
                    ciudad[0].id = ciudadmunicipio_value;
                    ciudad[0].name = ciudadmunicipio_value_formatted;
                    ciudad[0].entityType = "mme_municipiociudad";

                    /*DATOS BÁSICOS*/
                    var mme_tipodellamada = results.mme_tipodellamada;
                    var mme_tipodellamada_formatted = results["mme_tipodellamada@OData.Community.Display.V1.FormattedValue"];

                    var mme_habeasdata = results.mme_habeasdata;
                    var mme_habeasdata_formatted = results["mme_habeasdata@OData.Community.Display.V1.FormattedValue"];

                    var mme_tipodeidentificacionpersonal = results.mme_tipodeidentificacionpersonal;
                    var mme_tipodeidentificacionpersonal_formatted = results["mme_tipodeidentificacionpersonal@OData.Community.Display.V1.FormattedValue"];

                    var mme_numeroidentificacion = results.mme_numeroidentificacion;
                    var mme_nombrecompleto = results.mme_nombrecompleto;
                    var mme_nit = results.mme_nit;

                    var mme_sectorempresa = results.mme_sectorempresa;
                    var mme_sectorempresa_formatted = results["mme_sectorempresa@OData.Community.Display.V1.FormattedValue"];


                    /*DATOS COMPLEMENTARIOS*/
                    var mme_mme_telefonocelular = results.mme_mme_telefonocelular;
                    var mme_telefonofijo = results.mme_telefonofijo;
                    var mme_correoelectronico = results.mme_correoelectronico;
                    var mme_direccion = results.mme_direccion;


                    //ASIGNACION
                    if (mme_tipodellamada_formatted != null) { formContext.getAttribute("mme_tipodellamada").setValue(mme_tipodellamada_formatted); } else { mme_tipodellamada = ""; }
                    if (mme_habeasdata_formatted != null) { formContext.getAttribute("mme_habeasdata").setValue(mme_habeasdata_formatted); } else { mme_habeasdata_formatted = ""; }
                    if (mme_tipodeidentificacionpersonal_formatted != null) { formContext.getAttribute("mme_tipodeidentificacionpersonal").setValue(mme_tipodeidentificacionpersonal_formatted); } else { mme_tipodeidentificacionpersonal_formatted = ""; }

                    if (mme_numeroidentificacion != null) { formContext.getAttribute("mme_numeroidentificacion").setValue(mme_numeroidentificacion); } else { mme_numeroidentificacion = ""; }
                    if (mme_nombrecompleto != null) { formContext.getAttribute("mme_nombrecompleto").setValue(mme_nombrecompleto); } else { mme_nombrecompleto = ""; }
                    if (mme_nit != null) { formContext.getAttribute("mme_nit").setValue(mme_nit); } else { mme_nit = ""; }

                    if (mme_sectorempresa_formatted != null) { formContext.getAttribute("mme_sectorempresa").setValue(mme_sectorempresa_formatted); } else { mme_sectorempresa_formatted = ""; }

                    if (mme_mme_telefonocelular != null) { formContext.getAttribute("mme_mme_telefonocelular").setValue(mme_mme_telefonocelular); } else { mme_mme_telefonocelular = ""; }
                    if (mme_telefonofijo != null) { formContext.getAttribute("mme_telefonofijo").setValue(mme_telefonofijo); } else { mme_telefonofijo = ""; }
                    if (mme_correoelectronico != null) { formContext.getAttribute("mme_correoelectronico").setValue(mme_correoelectronico); } else { mme_correoelectronico = ""; }
                    if (mme_direccion != null) { formContext.getAttribute("mme_direccion").setValue(mme_direccion); } else { mme_direccion = ""; }

                    if (pais != null) { formContext.getAttribute("mme_pais").setValue(pais); } else { pais = ""; }
                    if (departamento != null) { formContext.getAttribute("mme_departamento").setValue(departamento); } else { departamento = ""; }
                    if (ciudad != null) { formContext.getAttribute("mme_municipiociudad").setValue(ciudad); } else { ciudad = ""; }
                }
                else
                {
                    formContext.ui.setFormNotification(this.statusText, "WARNING", "2");
                }
            }
        };
        req.send();
    }
    else
    {
        formContext.getAttribute("mme_tipodellamada").setValue(null);
        formContext.getAttribute("mme_habeasdata").setValue(null);
        formContext.getAttribute("mme_tipodeidentificacionpersonal").setValue(null);
        formContext.getAttribute("mme_numeroidentificacion").setValue(null);
        formContext.getAttribute("mme_nombrecompleto").setValue(null);
        formContext.getAttribute("mme_nit").setValue(null);
        formContext.getAttribute("mme_pais").setValue(null);
        formContext.getAttribute("mme_departamento").setValue(null);
        formContext.getAttribute("mme_municipiociudad").setValue(null);
        formContext.getAttribute("mme_sectorempresa").setValue(null);
        formContext.getAttribute("mme_mme_telefonocelular").setValue(null);
        formContext.getAttribute("mme_telefonofijo").setValue(null);
        formContext.getAttribute("mme_correoelectronico").setValue(null);
        formContext.getAttribute("mme_direccion").setValue(null);
    }
}
Any suggestions? Thanks
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Creating rollup in Powerplatform

March 31, 2019, 9:14 pm
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Hello,

I am trying to create a Rollup Field.

But as soon as i clicked on Add button to add rollup Field it asks me to save the entity.On saving the entity I get another message 

as below 

If I click on Done Button.What I observed the data type has changed from currency to Date and Time and Whole Number.How can I edit the rollup field?

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Personal Views not visible in the dashboard in Custom Apps

March 31, 2019, 11:28 pm
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Hi All,

I have created a personal dashboard and there are two components in which there are various views .

In the classic UI , all the selected views are visible in the dashboard but in the new Custom App UI , only the default view for the component is visible and that too under section 'System Views'.

Kindly refer the image below :

Classic UI :

New UI : 

Kindly tell if this is an Microsoft issue or not ?

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Not able to create project record for some users.

March 31, 2019, 11:43 pm
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Dear All,

Please help!

Post our upgrade to Version 1710 (9.1.0.3643) online , we are facing issues with the creation of Project record for some users. It works fine for the "System Admin" , but for other specific roles, we are receiving an error. PFA for the same.

Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: Object reference not set to an instance of an object.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>8bf95fd5-e797-4cf0-b76b-11f43e264b00</ActivityId>
<ErrorCode>-2147220891</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>ApiExceptionSourceKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiOriginalExceptionKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Microsoft.Xrm.Sdk.InvalidPluginExecutionException: Object reference not set to an instance of an object. ---&gt; Microsoft.Xrm.Sdk.InvalidPluginExecutionException: Object reference not set to an instance of an object. ---&gt; System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Dynamics.ProjectService.Common.Repository.BookingSetupMetaDataRepository.GetDefaultRequirementActiveStatus(String workName)
at Microsoft.Dynamics.ProjectService.Common.Repository.RequirementStatusRepository.FindOrCreateByStatus(IOrganizationService organizationService, RequirementStatusCode statusCode)
at Microsoft.Dynamics.ProjectService.Common.Repository.ResourceRequirementRepository.CreatePrimaryRequirement(Project project)
at Microsoft.Dynamics.ProjectService.Plugins.PostProjectCreate.ExecuteCrmPlugin(LocalPluginContext localContext)
at Microsoft.Dynamics.ProjectService.Plugins.PluginBase.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.&lt;&gt;c__DisplayClass2_1.&lt;Execute&gt;b__0()</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiStepKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">faaba475-33ad-e611-80f9-3863bb3e53f0</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiDepthKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">1</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiActivityIdKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">8bf95fd5-e797-4cf0-b76b-11f43e264b00</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiPluginSolutionNameKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">System</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiStepSolutionNameKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">System</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>OperationStatus</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">0</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>SubErrorCode</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>Object reference not set to an instance of an object.</Message>
<Timestamp>2019-03-29T04:26:38.4070053Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText>

[Microsoft.Dynamics.ProjectService.Plugins: Microsoft.Dynamics.ProjectService.Plugins.PostProjectCreate]
[ce5ab515-68c7-e411-80e0-00155db9b403: PostProjectCreate]
Starting sync workflow 'Due date validation', Id: fc5103ff-7228-e911-a98e-000d3aa30ac8
Entering ConditionStep1_step:
Sync workflow 'Due date validation' completed successfully
Starting sync workflow 'Actual end date validation', Id: f1cacaa3-7228-e911-a992-000d3aa30add
Entering ConditionStep1_step:
Sync workflow 'Actual end date validation' completed successfully
Entered Microsoft.Dynamics.ProjectService.Plugins.PreProjectCreate.Execute(), Correlation Id: 0759456d-cba2-4200-9413-2d95ef94fa89, Initiating User: b8b93811-4d76-e611-80f0-3863bb3c2748
Exiting Microsoft.Dynamics.ProjectService.Plugins.PreProjectCreate.Execute(), Correlation Id: 0759456d-cba2-4200-9413-2d95ef94fa89, Initiating User: b8b93811-4d76-e611-80f0-3863bb3c2748
Starting sync workflow 'WF_038', Id: bd54c2a1-20db-e711-811f-e0071b673bb1
Entering UpdateStep1_step:
Sync workflow 'WF_038' completed successfully
Entered Microsoft.Dynamics.ProjectService.Plugins.PostProjectCreate.Execute(), Correlation Id: 0759456d-cba2-4200-9413-2d95ef94fa89, Initiating User: b8b93811-4d76-e611-80f0-3863bb3c2748
Exiting Microsoft.Dynamics.ProjectService.Plugins.PostProjectCreate.Execute(), Correlation Id: 0759456d-cba2-4200-9413-2d95ef94fa89, Initiating User: b8b93811-4d76-e611-80f0-3863bb3c2748

</TraceText>
</OrganizationServiceFault>

Thanks in advance.

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how to change the existing user account used for SharePoint and CRM server based integration and revalidate the SharePoint site on CRM

April 1, 2019, 12:06 am
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Hi,

how to change the existing user account used for SharePoint and CRM server based integration and revalidate the SharePoint site on CRM.

I am getting validation error after user account changed in CRM, while revalidating the existing SharePoint site in CRM.

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Help resolving Empty PrimaryParticipatingEntityId error.

April 1, 2019, 12:07 am
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The below error occur when trying to set the business process flow stage using the WEB API endpoint.

Can anyone please help me to resolve the Empty PrimaryParticipatingEntityId error?

The Request

PATCH [Organization URI]/api/data/v9.0/new_bpf_instance(11111111-1111-1111-1111-111111111111)
{
"activestageid@odata.bind": "/processstages(11111111-1111-1111-1111-111111111111)",
"traversedpath": "11111111-1111-1111-1111-111111111111, 11111111-1111-1111-1111-111111111111"
}

The Error/Response

{"error":{"code":"0x80040216","message":"Empty PrimaryParticipatingEntityId","innererror":{"message":"Empty PrimaryParticipatingEntityId","type":"System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]","stacktrace":" at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext, Dictionary`2 optionalParameters)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Upsert(Entity entity)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)\r\n at lambda_method(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()"}}}

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How to add Floating Action Button in CRM 365 dashboard ?

April 1, 2019, 12:25 am
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Hi, Maybe this is sound weird. But I have a requirement to add chatbot in our CRM 365 Instance, so I want shows like a live chat button in the bottom corners of our CRM 365 Instance. Can we edit the dashboard as we pleased? Because what I know is we can only add button in form menu using XRM Workbench. Has anyone already try this? 

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email to a user when they are made the owner of any record of any entity

April 1, 2019, 12:38 am
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Hello Everyone !

Hope all of you are in joy and happy. I want to automatically send an email to a user when they are made the owner of any record of any entity. Can anyone tell me how to do this ?

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Recreate Unmanaged component

April 1, 2019, 12:51 am
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Hi 

I am missing an unmanaged SLA Item in my Dev environment, I incorrectly deleted the KPI and SLA Item from the DEV environment. The KPI / SLA Item item exists in my UAT and Prod environment as managed and I am trying to recreate the SLA Item in DEV as unmanaged with the same guid.

It is not possible to import the SLA Item and I have attempted to recreate using SSIS however this do not seem to be possible either any suggestions would be greatly appreciated.

Thanks

Regards

Tony

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Timeout for Code Activities Dynamics CRM 365 on prem.

April 1, 2019, 1:01 am
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We write code activities for Dynamics CRM in C# using the CRM SDK. After getting the OrganizationServiceProxy from the context we set its timeout to one hour like in the following code snippet.

 

IWorkflowContext context = codeActivityContext.GetExtension<IWorkflowContext>();

IOrganizationServiceFactory serviceFactory = codeActivityContext.GetExtension<IOrganizationServiceFactory>();

OrganizationServiceProxy service = (OrganizationServiceProxy)serviceFactory.CreateOrganizationService(context.UserId);

service.Timeout = new TimeSpan(1, 0, 0);

 

This worked well for us in the past years. But since update rollup ???? we experience that this timeout is in fact only around one minute long, which is often not enough for our operations. The operations themselves like create or update however are usually processed. The code activity just does not wait longer than a minute for its result.

 

Is this a new hard coded restriction of the Asynchronous Processing Service? Or can we configure this somehow?

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Add a contact type to bulk records

April 1, 2019, 3:25 am
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Hi

I would like to add a contact type to multiple records ? can I bulk update the contact type on customer records?

thank you

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Cant add contact types when editing using advanced find

April 1, 2019, 4:01 am
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Hi

I am getting the following error when try to edit contact types using advanced find?

Thank you

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Search

Posts Feed in different language

April 1, 2019, 4:21 am
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Hi, 

For an unknown reason recently our English users when viewing either account, opportunity or any other entity which contains a Post feed, the language of the feed is in German or Dutch.  But the rest of the entities remain in English. (This occurs even when the account is in english)

Is there a way the language can be changed for a specific entity only?

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Dynamics 365 Approve Email is not working.

April 1, 2019, 4:52 am
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Hello All Experts.

I am having the Dynamics 365 Service Administrator as custom role ion office 365.

But i am not able to Approve the email for my mailbox.

can anyone help me in resolving in this.

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Product Editable Grid

April 1, 2019, 5:14 am
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Hi All,

I have a requirement to add products on case form. I have created an entity for "Case Products". I need to have a grid to order a number of products per case.

Please let me know how we can add an editable grid to add products, description and quantity on case form same as we have for opportunity and quote products.

Thanks in advance!

Amrita

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Workflow Timeout until DateTime not working.

April 1, 2019, 5:23 am
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I'm configuring a workflow that needs to wait a given length of time before proceeding. The workflow receives a DateTime value that the workflow needs to wait until. The problem is that the workflow runs immediately and does not wait for the given time. My thoughts is that somehow this is being converted to UTC time potentially? 

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Workflow that updates "New E-mail Field"

April 1, 2019, 6:39 am
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Hi,

I would like to create a Workflow, if a Case is new and an email has been incoming (A case is created automatically), I would like a custom field "New E-mail" to be updated that i've created. If we don't manage to answer to the Case, before they send another one, I would like to update the field. 

How would you achieve this?

Thank you!

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