Can anybody help, the other day our IT dept tried to upgrade from rollup 8 to rollup 12. But things when wrong and the update had to be aborted due to permission problems.
As a result of this we ended up with a situation where the mscrm_config was causing problems. So to recover from this we had to create a new mscon_config file which ended up being called mscrm _confg1. We were then able to use the system correctly with no problems apart from the custom reports.
After doing some Sherlock Holmes stuff, we found out that the system was using both mscrm_config files. The database was using mscrm_config and the custom reports using mscrm_config1.
Can anybody help in explaining how this situation could be rectified?
We would prefer to sort the problem in the current setup without having to recreate a whole new backend frontend scenario and restoring a business unit through deployment manager as this causes other problems where we cannot map all users due to the active directory not having these users listed any more.
A bit of a conundrum but would be grateful for any positive help