Hi, we have a customer that is on windows 8, office 2013, crm 2011 onpremise (rollup12 both server and client).
Lync onpremise.
When they now click the phone number for contacts for CRM contacts skype automatically opens. And that is problably how it should be after the update.
But the customer wants to use lync as it used to be.
When the phone number is clicked after skype is uninstalled they get a popup asking to choose the application for this action. Only option is Skype?
So how can we fix this, "revert" back to lync onpremise instead of skype.
We have tried to set the association for the callto protocol to lync, but lync is not an option to choose when we try to change it.
Any ideas ? Besides removing rollup 12.
PS : not 100% sure that its rollup 12 that is making this problem.