Hello,
I am trying to update existing leads by using custom entity which is called Lead Update and workflow. I am exactly following the following link
http://www.powerobjects.com/2013/08/01/updating-records-in-microsoft-dynamics-crm/
When I imported the records into Lead Updates, I got some errors like "A duplicate lookup reference was found", I checked up Leads entity and found we have some closed leads with same email address as some open leads. My question is how can I limit the CRM just check the open lead's email address when do the lookup?
Thanks a lot!
Carys








