We are in the process of rolling out O365 and Customer Engagement Plan (CRM v9). While using/testing the Outlook App, all users are experiencing the same errors (screen shots below). Microsoft is suggesting we use the outlook client with version 9? Our understanding has always been that Dynamics 365 App for Outlook replaced the Outlook Client that’s now deprecated.
To confirm: In my research I read that the outlook client is deprecated in 9.0 - as of July 2017- it'll just not be invested in and the right path is to move to the Lightweight Outlook App. Is anyone else confused? So which is it? Outlook Client or the Outlook App with v9? Has anyone had success with the newest outlook app w/in v9? How do we get rid of these errors and stick w/ the new outlook app?
Help!
