I have created a new field (Single line of text) with the format Email on the account Entity. I paste an e-mail-address (i.e. mike@testing.xyz) in this field, which is nowhere else saved in CRM.
Now I send an email to a queue in CRM and in cc to the mail address mike@testing.xyz.
Checking the mail in CRM, the mail address is automatically connected to the account, where I pasted the mail address in the custom field.
Is CRM automatically checking all single line of text fields with format e-mail and connects the entries to the mail?
Is it possible, to exclude this fields from mapping without changing the format of email to text?









