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Email to be "Send on Behalf" of another service account/user

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Hello Guys,

I'd like to achieve something very similar in CRM as illustrated in the link: https://support.office.com/en-us/article/send-email-from-or-on-behalf-of-an-office-365-group-0f4964af-aec6-484b-a65c-0434df8cdb6b?ui=en-US&rs=en-US&ad=US 

Requirement is to have a service account send emails on behalf of CRM users. The emails From section should read as follows:

"<Shalabh Gupta> on behalf of <Service Account/ other user>" 

In my research I one of the option suggests to setup a Shared Mailbox, however I am looking for more detailed implementation. 

Please advice,

Shalabh


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