We have subscribed to Microsoft CRM Online and we are seeing high latency from our network to Microsoft CRM online. The Microsoft suggested latency is < 150ms.
I ran the tool at https://myriaditservices.crm5.dynamics.com/tools/diagnostics/diag.aspx, below is the result. I’ve checked my network, is not doing much, very low traffic and we are running 15mb/15mb SHDSL Internet connection. I even tried the diagnostic on different location, they all come back with the same result.
=== Latency Test Info ===
Number of times run: 20
Run 1 time: 381 ms
Run 2 time: 182 ms
Run 3 time: 192 ms
Run 4 time: 181 ms
Run 5 time: 192 ms
Run 6 time: 181 ms
Run 7 time: 194 ms
Run 8 time: 180 ms
Run 9 time: 193 ms
Run 10 time: 181 ms
Run 11 time: 192 ms
Run 12 time: 182 ms
Run 13 time: 192 ms
Run 14 time: 180 ms
Run 15 time: 193 ms
Run 16 time: 180 ms
Run 17 time: 194 ms
Run 18 time: 181 ms
Run 19 time: 196 ms
Run 20 time: 180 ms
Average latency: 196 ms
Client Time: Wed, 28 Nov 2012 03:24:32 UTC
=== Bandwidth Test Info ===
Run 1
Time: 211 ms
Blob Size: 15180 bytes
Speed: 70 KB/sec
Run 2
Time: 189 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Run 3
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 4
Time: 188 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Run 5
Time: 200 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 6
Time: 1736 ms
Blob Size: 15180 bytes
Speed: 8 KB/sec
Run 7
Time: 203 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 8
Time: 361 ms
Blob Size: 15180 bytes
Speed: 41 KB/sec
Run 9
Time: 328 ms
Blob Size: 15180 bytes
Speed: 45 KB/sec
Run 10
Time: 202 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Max Download speed: 78 KB/sec
Client Time: Wed, 28 Nov 2012 03:24:36 UTC
=== Browser Info ===
Browser CodeName: Mozilla
Browser Name: Microsoft Internet Explorer
Browser Version: 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Cookies Enabled: true
Platform: Win32
User-agent header: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Client Time: Wed, 28 Nov 2012 03:24:36 UTC
=== Machine Info ===
Client IP Address: 115.70.162.14
Client Time: Wed, 28 Nov 2012 03:24:36 UTC
=== Array Manipultaion Benchmark ===
Time: 12 ms
Client Time: Wed, 28 Nov 2012 03:24:36 UTC
=== Morph Benchmark ===
Time: 25 ms
Client Time: Wed, 28 Nov 2012 03:24:36 UTC
=== Base 64 Benchmark ===
Time: 1 ms
Client Time: Wed, 28 Nov 2012 03:24:36 UTC
=== DOM Benchmark ===
Total Time: 363 ms
Breakdown:
Append: 12ms
Prepend: 15ms
Index: 258ms
Insert: 15ms
Remove: 63ms
Client Time: Wed, 28 Nov 2012 03:24:37 UTC
=== Organization Info ===
Organization name: crm5org7ac3d
Is Live: True
Server time: 11/28/2012 3:24:26 AM UTC
Url: https://myriaditservices.crm5.dynamics.com/tools/diagnostics/diag.aspx
Client Time: Wed, 28 Nov 2012 03:24:37 UTC
=== Latency Test Info ===
Number of times run: 20
Run 1 time: 193 ms
Run 2 time: 182 ms
Run 3 time: 192 ms
Run 4 time: 181 ms
Run 5 time: 192 ms
Run 6 time: 180 ms
Run 7 time: 192 ms
Run 8 time: 181 ms
Run 9 time: 193 ms
Run 10 time: 181 ms
Run 11 time: 193 ms
Run 12 time: 181 ms
Run 13 time: 192 ms
Run 14 time: 181 ms
Run 15 time: 193 ms
Run 16 time: 181 ms
Run 17 time: 193 ms
Run 18 time: 185 ms
Run 19 time: 193 ms
Run 20 time: 184 ms
Average latency: 187 ms
Client Time: Wed, 28 Nov 2012 03:24:43 UTC
=== Bandwidth Test Info ===
Run 1
Time: 200 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 2
Time: 188 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Run 3
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 4
Time: 188 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Run 5
Time: 199 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 6
Time: 188 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Run 7
Time: 200 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 8
Time: 188 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Run 9
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 10
Time: 189 ms
Blob Size: 15180 bytes
Speed: 78 KB/sec
Max Download speed: 78 KB/sec
Client Time: Wed, 28 Nov 2012 03:24:45 UTC
=== Browser Info ===
Browser CodeName: Mozilla
Browser Name: Microsoft Internet Explorer
Browser Version: 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Cookies Enabled: true
Platform: Win32
User-agent header: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Client Time: Wed, 28 Nov 2012 03:24:45 UTC
=== Machine Info ===
Client IP Address: 115.70.162.14
Client Time: Wed, 28 Nov 2012 03:24:45 UTC
=== Array Manipultaion Benchmark ===
Time: 17 ms
Client Time: Wed, 28 Nov 2012 03:24:45 UTC
=== Morph Benchmark ===
Time: 24 ms
Client Time: Wed, 28 Nov 2012 03:24:45 UTC
=== Base 64 Benchmark ===
Time: 1 ms
Client Time: Wed, 28 Nov 2012 03:24:46 UTC
=== DOM Benchmark ===
Total Time: 362 ms
Breakdown:
Append: 12ms
Prepend: 15ms
Index: 260ms
Insert: 14ms
Remove: 61ms
Client Time: Wed, 28 Nov 2012 03:24:46 UTC
=== Organization Info ===
Organization name: crm5org7ac3d
Is Live: True
Server time: 11/28/2012 3:24:26 AM UTC
Url: https://myriaditservices.crm5.dynamics.com/tools/diagnostics/diag.aspx
Client Time: Wed, 28 Nov 2012 03:24:46 UTC
=== Latency Test Info ===
Number of times run: 20
Run 1 time: 766 ms
Run 2 time: 391 ms
Run 3 time: 194 ms
Run 4 time: 192 ms
Run 5 time: 198 ms
Run 6 time: 193 ms
Run 7 time: 193 ms
Run 8 time: 193 ms
Run 9 time: 194 ms
Run 10 time: 193 ms
Run 11 time: 194 ms
Run 12 time: 193 ms
Run 13 time: 194 ms
Run 14 time: 195 ms
Run 15 time: 194 ms
Run 16 time: 194 ms
Run 17 time: 194 ms
Run 18 time: 192 ms
Run 19 time: 195 ms
Run 20 time: 193 ms
Average latency: 232 ms
Client Time: Wed, 28 Nov 2012 03:33:16 UTC
=== Bandwidth Test Info ===
Run 1
Time: 223 ms
Blob Size: 15180 bytes
Speed: 66 KB/sec
Run 2
Time: 386 ms
Blob Size: 15180 bytes
Speed: 38 KB/sec
Run 3
Time: 202 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 4
Time: 200 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 5
Time: 204 ms
Blob Size: 15180 bytes
Speed: 72 KB/sec
Run 6
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 7
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 8
Time: 203 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 9
Time: 204 ms
Blob Size: 15180 bytes
Speed: 72 KB/sec
Run 10
Time: 305 ms
Blob Size: 15180 bytes
Speed: 48 KB/sec
Max Download speed: 74 KB/sec
Client Time: Wed, 28 Nov 2012 03:33:18 UTC
=== Browser Info ===
Browser CodeName: Mozilla
Browser Name: Microsoft Internet Explorer
Browser Version: 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Cookies Enabled: true
Platform: Win32
User-agent header: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Client Time: Wed, 28 Nov 2012 03:33:18 UTC
=== Machine Info ===
Client IP Address: 115.70.162.14
Client Time: Wed, 28 Nov 2012 03:33:18 UTC
=== Array Manipultaion Benchmark ===
Time: 11 ms
Client Time: Wed, 28 Nov 2012 03:33:18 UTC
=== Morph Benchmark ===
Time: 22 ms
Client Time: Wed, 28 Nov 2012 03:33:18 UTC
=== Base 64 Benchmark ===
Time: 1 ms
Client Time: Wed, 28 Nov 2012 03:33:18 UTC
=== DOM Benchmark ===
Total Time: 366 ms
Breakdown:
Append: 12ms
Prepend: 15ms
Index: 263ms
Insert: 14ms
Remove: 62ms
Client Time: Wed, 28 Nov 2012 03:33:19 UTC
=== Organization Info ===
Organization name: crm5org7ac3d
Is Live: True
Server time: 11/28/2012 3:24:26 AM UTC
Url: https://myriaditservices.crm5.dynamics.com/tools/diagnostics/diag.aspx
Client Time: Wed, 28 Nov 2012 03:33:19 UTC
=== Latency Test Info ===
Number of times run: 20
Run 1 time: 195 ms
Run 2 time: 193 ms
Run 3 time: 195 ms
Run 4 time: 193 ms
Run 5 time: 194 ms
Run 6 time: 193 ms
Run 7 time: 196 ms
Run 8 time: 194 ms
Run 9 time: 206 ms
Run 10 time: 194 ms
Run 11 time: 194 ms
Run 12 time: 192 ms
Run 13 time: 194 ms
Run 14 time: 193 ms
Run 15 time: 193 ms
Run 16 time: 195 ms
Run 17 time: 196 ms
Run 18 time: 194 ms
Run 19 time: 193 ms
Run 20 time: 192 ms
Average latency: 194 ms
Client Time: Wed, 28 Nov 2012 03:33:26 UTC
=== Bandwidth Test Info ===
Run 1
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 2
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 3
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 4
Time: 200 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 5
Time: 202 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Run 6
Time: 200 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 7
Time: 1588 ms
Blob Size: 15180 bytes
Speed: 9 KB/sec
Run 8
Time: 199 ms
Blob Size: 15180 bytes
Speed: 74 KB/sec
Run 9
Time: 575 ms
Blob Size: 15180 bytes
Speed: 25 KB/sec
Run 10
Time: 201 ms
Blob Size: 15180 bytes
Speed: 73 KB/sec
Max Download speed: 74 KB/sec
Client Time: Wed, 28 Nov 2012 03:33:30 UTC
=== Browser Info ===
Browser CodeName: Mozilla
Browser Name: Microsoft Internet Explorer
Browser Version: 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Cookies Enabled: true
Platform: Win32
User-agent header: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)
Client Time: Wed, 28 Nov 2012 03:33:30 UTC
=== Machine Info ===
Client IP Address: 115.70.162.14
Client Time: Wed, 28 Nov 2012 03:33:30 UTC
=== Array Manipultaion Benchmark ===
Time: 11 ms
Client Time: Wed, 28 Nov 2012 03:33:30 UTC
=== Morph Benchmark ===
Time: 22 ms
Client Time: Wed, 28 Nov 2012 03:33:30 UTC
=== Base 64 Benchmark ===
Time: 1 ms
Client Time: Wed, 28 Nov 2012 03:33:30 UTC
=== DOM Benchmark ===
Total Time: 359 ms
Breakdown:
Append: 13ms
Prepend: 15ms
Index: 255ms
Insert: 14ms
Remove: 62ms
Client Time: Wed, 28 Nov 2012 03:33:31 UTC
=== Organization Info ===
Organization name: crm5org7ac3d
Is Live: True
Server time: 11/28/2012 3:24:26 AM UTC
Url: https://myriaditservices.crm5.dynamics.com/tools/diagnostics/diag.aspx
Client Time: Wed, 28 Nov 2012 03:33:31 UTC