Hi All,
We are using Dynamics CRM on-premise.
We did 2 steps:
1)We merged 2 contacts. After merge, the following fields were changed in duplicate contact (info from Audit History at 09:40):
09:40
- Master ID -> empty to master contact
- Merged -> No to Yes
- Status -> Active to Inactive
2) We activated the same duplicate contact at 09:47. What we see in the Audit History that the old Audit History from 09:40 were modified:
09:40
- Master ID -> empty to empty
- Merged -> No to No
If someone has a logical explanation why the old Audit History were modified please share your answer.
Any inputs will be highly appreciated.
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After merge contacts, we activated duplicate contact, the old Audit History record modified in CRM
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