Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 82002

After merge contacts, we activated duplicate contact, the old Audit History record modified in CRM

$
0
0

Hi All,

We are using Dynamics CRM on-premise.
We did 2 steps:

1)We merged 2 contacts. After merge, the following fields were changed in duplicate contact (info from Audit History at 09:40):

09:40
- Master ID ->  empty to master contact
- Merged ->  No to Yes
- Status -> Active to Inactive



2) We activated the same duplicate contact at 09:47. What we see in the Audit History that the old Audit History from 09:40 were modified:

09:40
Master ID ->  empty to empty
- Merged ->  No to No



If someone has a logical explanation why the old Audit History were modified please share your answer.
Any inputs will be highly appreciated.


Viewing all articles
Browse latest Browse all 82002

Latest Images

Trending Articles



Latest Images