If XYZ person sending mail from CRM to Lead(Named-abc) and that lead replied back to that mail. In CRM system replies received from abc Lead is not getting tagged properly. In the received email, mail received from Lead shows To field as the all records in whcich this XYZ person mail addreess is present.
We are not able to map the outgoing email to incoming email properly. In what basis it sets To fields??
Please anyone can guide on this to work properly
Hello,
let me first give you an overview of my environment:
I've setup MS Dynamics CRM 2011 On-premise with separated application and database server. (DOMAIN\APPSRV; DOMAIN\DBSRV).
Port used for access is 55555 (yes, 5x5).
There are three domain accounts:
Only HTTPS is used; the certificate is trusted and does not produce any errors or warnings in browsers.
The IIS application pool uses svcCRM as service account. Kernel mode is activated. useAppPoolCredentials is set to true. Authentication mode is set to "Negotiate" only (no NTLM). Anonymous authentication is allowed (IUSR).
Internet address in CRM deployment manager (4x): APPSRV:55555; bingind type: HTTPS
Firewalls are disabled.
Workstation computers have *.appsrv.domain.tld added in Intranet security zone.
The following SPNs are added to the domain and delegation is set to "Trust all servies (Kerberos only)":
The whole setup is working fine. I can add additional organisations in the deployment manager, I can connect to the website on "https://APPSRV.domain.tld:55555/organisation" and do stuff (manage users permission, add contacts, etc.).
--
Now I wanted to try out the CRM Outlook client (Outlook 2010).
I added my workstation user (DOMAIN\USER) to CRM (role: system administrator) and he can browse the website, too. I used the latest download version I could find (SetupClient.exe is dated 16th January 2012) and the installation went without errors.
After entering the URL (https://APPSRV.domain.tld:55555/) to the connection dialogue and clicking "Test connection", I get the following error:
There is a problem communicating with the Microsoft Dynamics CRM Server. The server might be unavailable. Try again later. If the problem persists, contact your administrator.
I enabled Kerberos errors for eventvwr.exe and there's the following entry:
The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server SVCCRM. The target name used was host/appsrv.domain.tld. This indicates that the target server failed to decrypt the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Please ensure that the target SPN is registered on, and only registered on, the account used by the server. This error can also happen when the target service is using a different password for the target service account than what the Kerberos Key Distribution Center (KDC) has for the target service account. Please ensure that the service on the server and the KDC are both updated to use the current password. If the server name is not fully qualified, and the target domain (DOMAIN.TLD) is different from the client domain (DOMAIN.TLD), check if there are identically named server accounts in these two domains, or use the fully-qualified name to identify the server.
(I don't know why the "server" is the account svcCRM and the" target name" isn't an HTTP SPN).
After that, I tried to use "https://appsrv:55555" (NetBIOS name, not FQDN) and the error was similar, but this time, the "server" and "target" looked more logical:
The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server appsrv$. The target name used was HTTP/appsrv.domain.tld. This indicates [..]
There's also an error in C:\Users\USER\AppData\Local\Microsoft\MSCRM\Logs\Crm50ClientConfig.log:
13:42:15| Error| Error connecting to URL: https://appsrv.domain.tld:55555/XRMServices/2011/Discovery.svc Exception: System.ServiceModel.Security.SecurityNegotiationException: SOAP security negotiation with 'https://appsrv.domain.tld:55555/XRMServices/2011/Discovery.svc' for target 'https://appsrv.domain.tld:55555/XRMServices/2011/Discovery.svc' failed. See inner exception for more details. ---> System.ComponentModel.Win32Exception: Security Support Provider Interface (SSPI) authentication failed. The server may not be running in an account with identity 'host/appsrv.domain.tld'. If the server is running in a service account (Network Service for example), specify the account's ServicePrincipalName as the identity in the EndpointAddress for the server. If the server is running in a user account, specify the account's UserPrincipalName as the identity in the EndpointAddress for the server.
(But how do I specify the EndpointAddress?)
--
This was two days ago and I spent three days trying to correct this error. :/
I'd be really happy if someone could give me a hint why everything is working fine in browser, but the Outlook client won't work. I don't understand why the CRM Outlook client requests or gets a ticket with false information (account/SPN don't match the service accounts and SPNs).
Please let me know if you need additional information.
Kind regards,
P.B.
Hi,
We have created an option set "Contract Type' in Contracts form. We want to change the contract type value for some of the contracts with Active status.
I created an on-demand workflow to replace the old contract types values with new ones. However, it did not change the value.
For example: to change contract type from A to B, the workflow is:
If Contract:Contract Type equals [A], then
Update: Contract Set Properties >> Contract Type equals [B]
Please advise that at which point I am making mistake. And, what would be the right way of updating field(s) in an active Contract?
Thanks in advance.
Saima
Hello,
I am trying to activate an organization in CRM that is inactive and has not been merged. I get an Unexpected Error has occurred when I try to Activate the organization. I also have the following error from the Log File:
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>CallStack</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string"> at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
What can I do to fix this organization? Thanks.
hy,
I want to change my default organization on CRM 2001 R11
Using Microsoft tools only, without manually updating data SQL database, as many now advises.
have you any idea?
thank you
Hi,
I tried to built a application to connect php to Dynamics CRM Online 2011. I tried different examples but none of them worked. I want simple step by stwp process to connect Micorsoft Dynamics CRM with example of credential is used. In my CRM account in Developer Resources area only one wsdl file present to download Can we use that wsdl file? how to find other wsdl (services.wsdl) files. And how to get Contacts, Account from my CRM account, for retrieving Contacts, Account and Leads which methods to be used.
Can anybody help me..?
Hi, wanted to gauge feedback on the best way to insert a Word document into a Dashboard in CRM Online 2011. I know I can add a hosted image via I-Frame to do this, but is this the best way?
Hi together,
i have a very strange problem with the crm access from a webservice which is deployed on IIS (ASP.Net Classic Pool).
When the webservice wants to connect to the CRM (via connection-string) it receives "Metadata contains a reference that cannot be resolved: 'http://<crm host/organization>/XRMServices/2011/Organization.svc?wsdl"
I first thought that this has to to with authentification/autorization but this seems not to be the reason, because:
+ on the same machine i am able to connect to the crm with the browser
+ i have deployed the webservice as a windows service and there it works fine (runs under the same account)
+ when i connect to "localhost" instead of the server name it works
+ changing the servername to ip-address doesn't have any effect (-> not a problem of dns)
The problem seems to be a combination IIS <-> Outgoing connection, but i didn't find where connections are limited. It's not a problem in the firewall because it works in the browser and as windows-service instead of IIS.
Has anybody an idea what the reason for this strange behaviour could be?
Thanks for help
Karl
A customer wants to have the red underlined emailaddress in crm 2011 (not creating automatically a contact). We have removed the automatic creation of contacts on the emailrouter user, but now emails are not getting through to the queue. Is there any way to get the CRM4.0 functionality back where the emailadress is put in the queue item with the red underlined without creating a contact?
Hello,
I would love to know if it's possible to install Microsoft Dynamics CRM 2011 on Windows Server 2012 Essentials? I know it's not "listed", but figured it's worth a shot to check out my options. I've got a very small business environment to work in, and I really need to be careful on costs here.
Thank you,
Phil
Hi every body!
I have a question about conditional formatting in MS Dynamics CRM for Outlook as below. Can you help me, thanks a lot :)
A company uses MS Dynamics CRM 2011, client computers run MS Dynamics CRM 2011 for MS Office Outlook. Which of the following statements about conditional formatting in MS Dynamics CRM for Outlook are true?
- Views that include conditional formatting can be shared.
- With the appropriate rights, conditional formatting can be applied to system views.
- Condition formatting is available only on client computers that are running Outlook 2010.
- MS Dynamics CRM fields are available to the conditional formatting tool as user-defined fields in the Filter dialog box.
I am getting this error message when trying to publish my customization (also firsts comes up with SQL server error), all I did was add a new option under an option set field, I tried removing it again and then publishing but nothing. Error code in SQL error is 2147204784
The server has 30GB free so it's not that, I have also tried restarting it.
I have now also tried importing new data and it fails. Same error code as above.
We suffer great problem unable to send email with crm tracking by word mail merge function.
Outlook is sending normal emails but no CRM:code is missing and error occur: The sender does not have an email address on the party record.
Tracking log:
[2012-11-08 17:42:04.649] Process:OUTLOOK |Organization:a1a5e841-f0e6-45e7-aec5-c60342d5cc5b |Thread: 1 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose |ReqId: | RetrieveCommand.Execute ilOffset = 0x2
at RetrieveCommand.Execute() ilOffset = 0x2
at MailMergeUtility.RetrieveQueryExpressionByObjectId(Guid objectId, Int32 mergeType, Boolean addPrivacyCondition, Boolean privacyConditionValue, Boolean addActiveRecordsCondition, Boolean activeRecordsConditionValue) ilOffset = 0x4E
at MailMergeForOutlook.LogFailuresForCampaignActivity(Guid campActId, Int32 mergeType, String bulkoperationId) ilOffset = 0x71
at MailMergeForOutlook.CreateBulkOperation(String regardingId, Int32 regardingType, Int32 recipientType, String ids, String gridXml, Boolean currentPage, Int32 mergeType, String quickCampaignName, Int32 activityType, String activityXml, Int32 ownerOption, String ownerId, Int32 ownerType) ilOffset = 0x1E4
>Post-Platform Request: Retrieve
[2012-11-08 17:42:05.036] Process:OUTLOOK |Organization:a1a5e841-f0e6-45e7-aec5-c60342d5cc5b |Thread: 1 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: | CrmServiceForOutlook.Execute ilOffset = 0xD
at CrmServiceForOutlook.Execute(OrganizationRequest request, Boolean wrapException) ilOffset = 0xD
at EmailForOutlook.Microsoft.Crm.Application.SMWrappers.IEmailForOutlook.DeliverPromote(String messageId, String subject, String from, String to, String cc, String bcc, Double receivedon, String submittedBy, String importance, String body, IDynamicEntityCollectionForOutlook attachments, Int32 attachmentCount, String entityXml, String regardingId, Int64 regardingObjectType, String crmId, Int32& notification) ilOffset = 0x185
>FaultExceptionDetails: Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The sender does not have an email address on the party recordDetail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147218680</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>The sender does not have an email address on the party record</Message>
<Timestamp>2012-11-08T16:42:04.9612979Z</Timestamp>
<InnerFault>
<ErrorCode>-2147218680</ErrorCode>
<ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>The sender does not have an email address on the party record</Message>
<Timestamp>2012-11-08T16:42:04.9612979Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
Server stack trace:
w System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
w System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
w System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
w System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
w System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
w System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
w Microsoft.Xrm.Sdk.IOrganizationService.Execute(OrganizationRequest request)
w Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy.ExecuteCore(OrganizationRequest request)
w Microsoft.Crm.Application.SMWrappers.ClientOrganizationServiceProxy.ExecuteCore(OrganizationRequest request)
w Microsoft.Crm.Application.SMWrappers.CrmServiceForOutlook.Execute(OrganizationRequest request, Boolean wrapException)
Problem occur on
Windows8
Office 2013
CRM 2011 rollout 11
Best regards
I have a laptop with Office 2010 32 bit and CRM Out look installed. When I try to open CRM in Outlook I get an error Cannot display the folder. Path does not exist. Verify the path is correct?
Have no clue.
If I look on the web, looks like previously, it was possible to do display a picture on a form, with the possibility to change the URL in javascript with:
var Attribute = Xrm.Page.getAttribute("RESOURCE_ID");
Attribute.setSrc("http://url.of.picture.jpg");
As of today, this is not working anymore and we get the following error:
"Object doesn't support property or method 'setSrc'"
Is there an other way of doing this?
I've tried with iframe and it's working, but the I have other issues like resizing etc... I'd really like to do it with a web resource.
I have been trying to get my outlook 2013 (installed on windows 8) MS CRM client able to pass my creds to the server.
I can install the client into outlook, then I click on the "configure microsoft CRM for outlook" which does bring up the wizard. I put in the URL to the server (which everything works fine in IE and can be used with no issue) and it does connect to the server when I click the test connection button.
I choose the organization that I want to be connected to and it try's to connect only to give me the errors
There is a problem communicating with the CRM server. The server might be unavailable, try again later. (I click ok to this box and another pops up)
Cannot configure the organization for CRM outlook. Try to do it again.
I made sure that I have activated the windows identity foundation as well.
To recap, I am running office 2013 on windows 8 trying to connect to CRM server rollup 12.
Any help on this would be great!
I'm getting a weird error when trying to export to excel. its says
" <entity> advanced find view.xls' cannot be accessed. the file may be corrupted, located on a server that is not responding or read-only"
any thoughts on what could have caused this and how to solve it?
Thanks,
Hello Everybody...
I have configured 2 mail boxes in my outlook and already installed crm for outlook.
I am unable to track the emails by the Second mail box.
When i am trying to track the second mail box ,the following message window is prompting:
" only items in the default microsoft outlook store can be promoted to microsoft dynamics crm. Item=XXX "
How can i resolve this problem???
Please help me out
I have created several Dashboards in CRM2011 (on premise) for my client.
They all work fine, but when navigating away from the Dashboard to for example Quote or Order entity (by clicking in the navigation pane in the left) an error is displayed almost always (Its the generic error that allows you to send error report to Microsoft).
I have pasted the error message below, but it seems to me that it occures in a script that is not necessarily 'man made'.
This occurs for anyone using the dashboard, so its not related to me/my business unit.
Has anyone else experienced this, and how do i fix this?
--------------------------------------------------------------------------------------------
Microsoft Dynamics CRM Error Report Contents
<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Kan ikke angi verdien for egenskapen innerHTML: objektet er null eller udefinert
(translation: Cannot specify value for property innerHTML: object is null or undefined)
</Message>
<Line>6</Line>
<URL>/_common/global.ashx?ver=-1512963849</URL>
<PageURL>/dashboards/dashboard.aspx?dashboardId=%7bbad586e0-1dc9-e211-b524-005056b65de0%7d&dashboardType=1031&pagemode=iframe</PageURL>
<Function></Function>
<CallStack>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.3; .NET4.0E)</BrowserUserAgent>
<BrowserLanguage>no</BrowserLanguage>
<SystemLanguage>en-us</SystemLanguage>
<UserLanguage>no</UserLanguage>
<ScreenResolution>1600x900</ScreenResolution>
<ClientName>Web</ClientName>
<ClientTime>2013-06-07T15:54:07</ClientTime>
</ClientInformation>
<ServerInformation>
<OrgLanguage>1033</OrgLanguage>
<OrgCulture>1044</OrgCulture>
<UserLanguage>1033</UserLanguage>
<UserCulture>1044</UserCulture>
<OrgID>{C56947AA-D53D-47FB-8F2C-FEE0E04200F3}</OrgID>
<UserID>{300D6A99-7CB4-E111-BE02-005056B60088}</UserID>
<CRMVersion>5.0.9690.2730</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>
Hello,
I am creating an entity by a custom URL, when the entity is loading the following error message appears.
Then when I click "yes", the debug page appears with with the following error "Type.registerNamespace('Mscrm')".
If I refresh the page the error dissapears. After the refresh I copy the URL and paste it in a new tab and the error appears again.
I am using the IE 10 and the Dynamics CRM 2011 have the rollup 13 update. Anyone knows why this happening.
Thanks,
Tiago Xavier