I've set up an enhanced First Response SLA. The SLA failure actions are to update the case priority to High, Is Escalated field to Yes, and send an email to the case owner.
When the SLA timer expires, the workflow shows that all of the failure actions are successful. The email is sent but the case priority and IsEscalated fields are not updated.
Any assistance would be appreciated.
Cheers,
Ben
Hello all,
I have one entity X related to another entity Y, with 1:N relationship between them. On entity X form I have a subgrid for the related entity Y. When i add or delete a related record of entity Y from entity X record i need to update a field from entity X. Is there a way to do it?
Hi,
As per below dashboard i want to change the Horizontal Label name from 4314_PR/C to PR/C only and from the Region_Dest to Region.Is it possible somehow?
Please Guide on the same.
Thanks,
Kandarp
Hi,
We are planning to upgrade the CRM 2011 On-Premise to CRM 2015 On-Line version.
So, I want to know the DB capacity for CRM 2015 On-Line version.
Thanks,
Naveen
Hello CRM Experts,
I am facing the issue with outlook client installation on of the user's machine. We have gone through so many threads for this issue but no luck. Here is trace log we got -
14:23:11| Info| === Setup bootstrap logging started 03/02/2015 14:23:11 ===
14:23:11| Info| Bootstrap version: 6.0.0.809.
14:23:11| Info| User: SYSTEM.
14:23:11| Info| Invoked with command line: "C:\Program Files\Microsoft Dynamics CRM\Client\SetupClient.exe" /usersid S-1-5-21-789730863-1651447655-24515486-3979 /dontsetuninstallregkeys
14:23:11| Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Program Files\Microsoft Dynamics CRM\Client
14:23:12| Error| Setup cannot proceed because no bootstrap DLL is present in . (bootstrapWrapper.h:CBootstrapLibrary::Locate:330).
14:23:12| Error| Setup cannot proceed because cannot be found or is incorrect. (clientbootstrapwrapper.cpp:CClientBootstrapLibrary::Load:46).
14:23:12| Info| Loading bootstrap library C:\Program Files\Microsoft Dynamics CRM\Client\ClientSetup.dll
14:23:12| Info| Microsoft Dynamics CRM for Outlook is already installed.
14:24:13| Info| Are you sure you want to remove Microsoft Dynamics CRM for Outlook from this computer?, Question, Yes|No
14:24:13| Info| InputResult: Yes
14:30:25| Info| === Setup bootstrap logging ended 03/02/2015 14:30:25 ===
14:24:13| Info| Bootstrap version: 6.0.0.809.
14:24:13| Info| User: SYSTEM.
14:24:13| Info| Initializing COM.
14:24:13| Info| Initialized COM.
14:24:13| Info| Disk Space Available: 2155.00MB
14:24:13| Info| Current OS Version: 6.1.7601
14:24:13| Info| ServicePack: Service Pack 1
14:24:13| Info| System Type: Workstation
14:24:13| Info| Suite Mask: 0x0100
14:24:13| Info| Getting MUI language id from registry Key. v
14:24:13| Info| Get existing MUI language id (1033) from registry Key successfully.
14:24:13| Info| Using the following Language Pack msi - C:\Windows\Installer\66fd6c.msi
14:24:13| Info| Error 0x00000003 encountered when trying to find the MSP update file.
14:24:13| Info| No MSP update will be installed.
14:24:13| Info| GetSIDOfLoggedOnUser: Starting
14:24:13| Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1
14:24:13| Info| GetSIDOfLoggedOnUser: before DuplicateTokenEx
14:24:13| Info| GetSIDOfLoggedOnUser: before GetTokenInformation 1
14:24:13| Info| GetSIDOfLoggedOnUser: before GetTokenInformation 2
14:24:13| Info| GetSIDOfLoggedOnUser: before IsValidSid
14:24:13| Info| GetSIDOfLoggedOnUser: before ConvertSidToStringSid
14:24:13| Info| GetSIDOfLoggedOnUser: found user sid==S-1-5-21-789730863-1651447655-24515486-3979
14:24:13| Info| GetSIDOfLoggedOnUser: succeeded
14:24:13| Info| Initializing COM.
14:24:13| Info| Initialized COM.
14:24:13| Info| Installing Language Pack
14:25:54| Info| Install Microsoft Dynamics CRM for Outlook MUI language pack successfully
14:25:54| Info| Installation of Language Pack has completed. Exit code: 0. Result: Version installed:
14:25:54| Info| Adding current MUI language id to registry Key.
14:25:54| Info| Installing Microsoft Dynamics CRM for Outlook
14:25:54| Info| Launching external process:
14:25:54| Info| CmdLine: <msiexec /x "C:\Windows\Installer\66fd65.msi" /q INSTALLLEVEL="3" INSTALLTYPE="UNINSTALL" REMOVE="ALL" SOURCEFOLDER="C:\Windows\Installer" TARGETDIR="C:\Program Files\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files\Microsoft Dynamics CRM" /l+ "C:\Users\katherine.crafer\AppData\Local\Microsoft\MSCRM\Logs\crm60clientmsi.log" LOGFILE="C:\Users\katherine.crafer\AppData\Local\Microsoft\MSCRM\Logs\crm60clientmsi.log" GPOUSERSID="S-1-5-21-789730863-1651447655-24515486-3979" DONTSETUNINSTALLREGKEYS=1 ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
14:25:54| Info| WorkingDir: <C:\Windows\Installer>
14:30:25| Info| Installation of Microsoft Dynamics CRM for Outlook has completed. Exit code: 0. Result: Version installed:
14:30:25| Info| Uninitializing COM.
14:30:25| Info| Uninitialized COM.
14:30:25| Info| Uninitializing COM.
14:30:25| Info| Uninitialized COM.
14:30:36| Info| Clean up the BITS downloader.
ted 03/02/2015 14:30:25 ===
14:30:25| Info| Bootstrap version: .
14:30:25| Info| User: SYSTEM.
14:30:25| Info| Uninstall of Microsoft Dynamics CRM for Outlook succeeded.
14:30:36| Info| Clean up the BITS downloader.
14:30:36| Info| Clean up the BITS downloader.
14:30:36| Info| === Setup bootstrap logging ended 03/02/2015 14:30:36 ===
MSI (s) (EC:B8) [14:26:00:524]: Final Patch Application Order:
MSI (s) (EC:B8) [14:26:00:524]: {8CC242D6-4517-4FAC-9AE3-1F2E66091F56} -
=== Logging started: 03/02/2015 14:26:00 ===
Action start 14:26:00: INSTALL.
Action start 14:26:00: FindRelatedProducts.
Action ended 14:26:00: FindRelatedProducts. Return value 0.
Action start 14:26:00: AppSearch.
Action ended 14:26:00: AppSearch. Return value 1.
Action start 14:26:00: LaunchConditions.
Action ended 14:26:00: LaunchConditions. Return value 1.
Action start 14:26:00: ValidateProductID.
Action ended 14:26:00: ValidateProductID. Return value 1.
Action start 14:26:00: SetHotfixReleaseType.
Action ended 14:26:00: SetHotfixReleaseType. Return value 1.
Action start 14:26:00: CostInitialize.
Action ended 14:26:00: CostInitialize. Return value 1.
Action start 14:26:00: SetInstallDirectory.
Action ended 14:26:00: SetInstallDirectory. Return value 1.
Action start 14:26:00: SetInstalled.
Action ended 14:26:00: SetInstalled. Return value 1.
Action start 14:26:00: SetTargetDirectory.
Action ended 14:26:00: SetTargetDirectory. Return value 1.
Action start 14:26:00: FileCost.
Action ended 14:26:00: FileCost. Return value 1.
Action start 14:26:00: SetMapiPath.
Action ended 14:26:01: SetMapiPath. Return value 1.
Action start 14:26:01: CostFinalize.
Action ended 14:26:24: CostFinalize. Return value 1.
Action start 14:26:24: RemoveConfig.
Action ended 14:26:31: RemoveConfig. Return value 1.
Action start 14:26:31: MigrateFeatureStates.
Action ended 14:26:31: MigrateFeatureStates. Return value 0.
Action start 14:26:31: InstallValidate.
Action ended 14:27:29: InstallValidate. Return value 1.
Action start 14:27:29: RemoveExistingProducts.
Action ended 14:27:29: RemoveExistingProducts. Return value 0.
Action start 14:27:29: InstallInitialize.
Action ended 14:27:29: InstallInitialize. Return value 1.
Action start 14:27:29: InstallExecute.
Action ended 14:27:29: InstallExecute. Return value 1.
Action start 14:27:29: SetInstallLocation.
Action ended 14:27:29: SetInstallLocation. Return value 1.
Action start 14:27:29: ProcessComponents.
Action ended 14:27:29: ProcessComponents. Return value 1.
Action start 14:27:29: UnpublishFeatures.
Action ended 14:27:29: UnpublishFeatures. Return value 1.
Action start 14:27:29: StopServices.
Action ended 14:27:29: StopServices. Return value 1.
Action start 14:27:29: DeleteServices.
Action ended 14:27:29: DeleteServices. Return value 1.
Action start 14:27:29: RemoveRegistryValues.
Action ended 14:27:29: RemoveRegistryValues. Return value 1.
Action start 14:27:29: RemoveShortcuts.
Action ended 14:27:29: RemoveShortcuts. Return value 1.
Action start 14:27:29: RemoveAssmFolder.
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveAssemblyFolder)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSIE7C6.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveAssemblyFolder)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveAssemblyFolder
Method start 14:27:31: RemoveAssemblyFolder
Method start 14:27:31: GetAssemblyFolderPath
14:27:31: Build assembly absolute path : "C:\Program Files\Microsoft Dynamics CRM\Client\bin\assembly".
Method ended 14:27:31: GetAssemblyFolderPath. Return value 0
14:27:31: Deleted absolute path "C:\Program Files\Microsoft Dynamics CRM\Client\bin\assembly" successfully.
Method ended 14:27:31: RemoveAssemblyFolder. Return value 0
Action ended 14:27:31: RemoveAssmFolder. Return value 1.
Action start 14:27:31: CleanupDBWhenUninstall.
Action ended 14:27:31: CleanupDBWhenUninstall. Return value 1.
Action start 14:27:31: RemoveFiles.
Action ended 14:27:31: RemoveFiles. Return value 1.
Action start 14:27:31: RemoveClientRegKeys.
Action ended 14:27:34: RemoveClientRegKeys. Return value 1.
Action start 14:27:34: RemoveFolders.
Action ended 14:27:34: RemoveFolders. Return value 1.
Action start 14:27:34: CreateFolders.
Action ended 14:27:34: CreateFolders. Return value 1.
Action start 14:27:34: NetFxScheduleNativeImage.
SchedNetFx: Error 0x80070003: failed to call FindFirstFileW with string C:\Windows\Microsoft.NET\Framework64\*
SchedNetFx: Error 0x80070003: failed to search for ngen under path C:\Windows\Microsoft.NET\Framework64\
SchedNetFx: Failed to find 64bit ngen. No actions will be scheduled to create native images for 64bit.
Action ended 14:27:34: NetFxScheduleNativeImage. Return value 1.
Action start 14:27:34: InstallFiles.
Action ended 14:27:35: InstallFiles. Return value 1.
Action start 14:27:35: ActivateAddin.
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.ActivateAddin)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSIFE73.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.ActivateAddin)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.ActivateAddin
Method start 14:27:37: ActivateAddin
Method start 14:27:41: ActivateAddinHelper
Method start 14:27:41: runOutlookActions
Method start 14:27:42: SetupAspNetKeyAction
14:27:42: Get ASP DotNet version registry key : "Software\Microsoft\ASP.NET\4.0.30319.0".
14:27:42: Install path : "C:\Windows\Microsoft.NET\Framework\v4.0.30319\".
14:27:42: Set install path client key in CRM client hive successfully.
Method ended 14:27:42: SetupAspNetKeyAction. Return value 0
Method start 14:27:42: ActivateAddin
14:27:42: Set the run key "MSCRM" successfully.
Method ended 14:27:42: ActivateAddin. Return value 0
Method ended 14:27:42: runOutlookActions. Return value 0
Method start 14:27:42: GetAspDotNetPath
14:27:42: Get ASP DotNet version registry key : "Software\Microsoft\ASP.NET\4.0.30319.0".
14:27:42: Install path : "C:\Windows\Microsoft.NET\Framework\v4.0.30319\".
Method ended 14:27:42: GetAspDotNetPath. Return value 0
14:27:42: Set ASP DotNet path "C:\Windows\Microsoft.NET\Framework\v4.0.30319\" to session property ASPDOTNETPATH.
Method ended 14:27:42: ActivateAddinHelper. Return value 0
Method ended 14:27:42: ActivateAddin. Return value 0
Action ended 14:27:42: ActivateAddin. Return value 1.
Action start 14:27:42: SetEditMapiData.
Action ended 14:27:42: SetEditMapiData. Return value 1.
Action start 14:27:42: EditMapi.
Action ended 14:27:42: EditMapi. Return value 1.
Action start 14:27:42: SetHelpIndexData.
Action ended 14:27:42: SetHelpIndexData. Return value 1.
Action start 14:27:42: InstallHelpIndexAction.
Action ended 14:27:43: InstallHelpIndexAction. Return value 1.
Action start 14:27:43: CreateShortcuts.
Action ended 14:27:43: CreateShortcuts. Return value 1.
Action start 14:27:43: WriteRegistryValues.
Action ended 14:27:43: WriteRegistryValues. Return value 1.
Action start 14:27:43: InstallServices.
Action ended 14:27:43: InstallServices. Return value 1.
Action start 14:27:43: StartServices.
Action ended 14:27:43: StartServices. Return value 1.
Action start 14:27:43: RegisterUser.
Action ended 14:27:43: RegisterUser. Return value 0.
Action start 14:27:43: RegisterProduct.
Action ended 14:27:43: RegisterProduct. Return value 1.
Action start 14:27:43: MsiPublishAssemblies.
Action ended 14:27:43: MsiPublishAssemblies. Return value 0.
Action start 14:27:43: NetFxExecuteNativeImageCommitUninstall.
Action ended 14:27:43: NetFxExecuteNativeImageCommitUninstall. Return value 1.
Action start 14:27:43: NetFxExecuteNativeImageCommitInstall.
Action ended 14:27:43: NetFxExecuteNativeImageCommitInstall. Return value 1.
Action start 14:27:43: PublishFeatures.
Action ended 14:27:43: PublishFeatures. Return value 1.
Action start 14:27:43: PublishProduct.
Action ended 14:27:43: PublishProduct. Return value 1.
Action start 14:27:43: RemoveClientURs.
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveClientURs)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSI1B56.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveClientURs)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveClientURs
Method start 14:27:43: RemoveClientURs
Method ended 14:27:44: RemoveClientURs. Return value 0
Action ended 14:27:45: RemoveClientURs. Return value 1.
Action start 14:27:45: InstallFinalize.
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.DBCleaner)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSI465E.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.DBCleaner)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.DBCleaner
Method start 14:27:56: DBCleaner
Method start 14:27:57: StartSQLService
14:27:57: Service MSSQL$CRM was not found on computer '.'..
Method ended 14:27:57: StartSQLService. Return value 1626
Method ended 14:27:57: DBCleaner. Return value 0
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveClientRegistry)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSID777.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveClientRegistry)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.RemoveClientRegistry
Method start 14:29:37: RemoveClientRegistry
Method ended 14:29:37: RemoveClientRegistry. Return value 1626
CustomAction RemoveClientRegKeys returned actual error code 1626 but will be translated to success due to continue marking
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.EditMapiSvc)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSIF812.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.EditMapiSvc)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.EditMapiSvc
Method start 14:29:45: EditMapiSvc
14:29:45: The file "C:\Windows\System32\MapiSvc.inf" already exists, no need to create.
14:29:45: Remove the crm mapi service from service file.
14:29:46: Updated the crm mapi service to service file at "C:\Windows\system32\mapisvc.inf" successfully.
14:29:46: Updated the crm mapi service to service file at "C:\Windows\System32\MapiSvc.inf" successfully.
14:29:46: Updated the crm mapi service to service file at "C:\Program Files\Common Files\System\MSMAPI\1033\MapiSvc.inf" successfully.
Method ended 14:29:46: EditMapiSvc. Return value 0
CAPACK: CAPack::InvokeManagedCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.InstallHelpIndexes)
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSIFD9F.tmp-\
CAPACK: Binding to CLR version v4.0.30319
CustomActionProxy.InvokeCustomAction(Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.InstallHelpIndexes)
Calling custom action Microsoft.Crm.Setup.Client!Microsoft.Crm.Setup.Client.ClientSetup.InstallHelpIndexes
Method start 14:29:47: InstallHelpIndexes
Method start 14:29:48: InstallHelpIndexHelper
14:29:48: Read session property.
14:29:48: Indexing Service is not available.
Method ended 14:29:48: InstallHelpIndexHelper. Return value 1626
Method ended 14:29:48: InstallHelpIndexes. Return value 1626
CustomAction InstallHelpIndexAction returned actual error code 1626 but will be translated to success due to continue marking
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
ExecNetFx: Uninstalling assembly C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\Microsoft.Crm.XmlSerializers.dll
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
ExecNetFx: Uninstalling assembly C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\Microsoft.Crm.Platform.Sdk.XmlSerializers.dll
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
ExecNetFx: Uninstalling assembly C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\Microsoft.Crm.Application.Components.Platform.XmlSerializers.dll
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
ExecNetFx: Uninstalling assembly C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\Microsoft.Crm.Application.Outlook.Components.Platform.dll
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
ExecNetFx: Uninstalling assembly C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\Microsoft.Crm.Application.Outlook.Components.Platform.XmlSerializers.dll
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
ExecNetFx: Uninstalling assembly C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\Microsoft.Interop.Mapi.Impl.dll
ExecNetFx: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.18408
ExecNetFx: Copyright (c) Microsoft Corporation. All rights reserved.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\119b4b3.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\119b4b4.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\119b4b5.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\119b6ef.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\119b6fd.rbf. Must reboot to complete operation.
Action ended 14:30:25: InstallFinalize. Return value 1.
Action ended 14:30:25: INSTALL. Return value 1.
MSI (s) (EC:B8) [14:30:25:101]: Product: Microsoft Dynamics CRM 2013 for Microsoft Office Outlook -- Removal completed successfully.
MSI (s) (EC:B8) [14:30:25:101]: Windows Installer removed the product. Product Name: Microsoft Dynamics CRM 2013 for Microsoft Office Outlook. Product Version: 6.0.0000.0302. Product Language: 1033. Manufacturer: Microsoft Corporation. Removal success or error status: 0.
=== Logging stopped: 03/02/2015 14:30:25 ===
14:21:27| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 03/02/2015 14:21:27 ===
14:21:27|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
14:21:27| Info| Client Configuration Wizard Version : 6.0.0000.0809
14:21:27| Info| Client Configuration Wizard LanguageID : 1033
14:21:27|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
14:21:27| Info| Query all rows in profile table
14:21:27| Info| Outlook is initialized
14:21:27|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
14:21:27| Info| Client Configuration Wizard Running Mode : Normal
14:21:35| Info| Configuration file Type : OnPremise.
14:21:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
14:21:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
14:21:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
14:21:36| Info| Logon mapi store
14:21:36| Info| Logon admin service
14:21:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
14:21:36| Info| Query all rows in msg service table
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
14:21:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
14:21:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
14:21:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
14:21:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
14:21:36|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
14:21:36|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
14:21:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
14:21:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
14:21:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
14:21:45| Info| Exit code: Default
14:21:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Terminate
14:21:45| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging stopped: 03/02/2015 14:21:45 ===
We highly appreciate if somebody could find the culprit in these logs.
Thanks,
Sanchita
Hi guys!
I have a simple, straight Forward question on which I would love to get some feedback on before I go building around in my sandbox.
Situation:
CRM seems to be the perfect solution for what I need, however I would like to add an additional "Feature".
The Company in question transports vehicles from point A to point B, and 99% of everything needed to get the task done is already on board. However, one thing is missing which would have to be integrated:
There are several People working for the Company as Drivers. They would not need to have access to the CRM enviroment, however I would have to set up a database with all the Drivers listed, and assign them to Teams. I was thinking of creating a new entity for this purpose.
Then I would simply add a new custom field to the "Order" entity in which I could select a Driver, and therefore know which Driver was assigned to the order.
Here Comes the hard part: At the end of the month I would need CRM to generate a Report, telling me how many hours each Driver was working for me.
My thouhts here were to add a custom field in the "Order" entity to somehow capture the time spent on each order. The "ORDER" entity is assigned to a Driver via the other custom field, so somehow there should be an easy and elegant way to do this with the on board Tools (Workflow for example)
I was hoping some of you would have some Input, and maybe someone has a good idea.
Hi,
We are using the OOB sales funnel chart which our consultant linked to the new sales stage field we're using.
We had a problem previously where the stages were not displaying in the correct order in the chart. We fixed this by firstly changing the name of each stage (adding in 1., 2. before the name so it would sort in that order) and secondly changing the code number (GUID?) of each of the stage values (so that if the chart was using the number of the field value it would order correctly also). This did seem to solve the problem.
Today I noticed that the chart wasn't displaying the stages in the correct order anymore (not sure for how long). However, I have no idea what the order is based on as it's not alphabetical by stage name, not by stage value number and also not by the revenue value.
Can anyone tell me how the data is being ordered and how to fix it? I attach images of the chart, the values and the code.
Hi, I am running CRM 2013 in an always on environment, and the AlwaysOn features are all working perfectly. However today I tried to create a new organization on the CRM system, but I receive the message that SQL Server Agent service is not running on the AlwaysOn environment (referring to the AlwaysOn listener name). Both SQL Agent services are running on each of the SQL serversand have been restarted, but I still receive the above error.
Hi,
I am facing this design challange. I have a case that needs to be routed to 3 different departments with different First Response by and Resolve By KPI values. The case can be moved both ways, i.e. from department 1 to department 2 or from department 2 to department 3 and vice versa.
I have created a mechanism to save the First Response By and Resolve By values for each department. Now, I am devicing a mechanism that whenever a case is assigned from one department to the next one, it should save its time spent in a custom entities record field, so that if the case is assgined back to the same department, the time should not be started from the beginning but right from where it was stopped.
For e.g. Department A has a Resolve by KPI of 3 Hours. Department A spent 2 hours and assigned the case to Department B. Now I want to save the time spent i.e. 2 hours in a field of a different entity. Can I get the time remaining value from timer control?
How can I get this value?
Dear all,
I have a email adress which is mainly our web site main input email request.
In order to get all time incoming email from web site into CRm automatically we have setup and Input Queue linked with that email.
We have validate the email adress and test process works ok.
Whjat is happening is that really often, we get do not receive any more any email in and we notice that an alert is display in the queue as shown below :
Our email credential are full time valid, and it happen too often.
Then when we re validate the email it works again for may be a day or 2 and then same alerts again.
What could be wrong, is it a CRM bug or setting that I miss here ?
Thnaks for help
regards
serge
Guys i would like to get total aggregate records count using fetch XML if records having more than 50,000 for online instance only, please suggest how to get.
I have tried using below fetch XML
<fetch distinct='false' mapping='logical' aggregate='true'>
<entity name='ma_externalactions'>
<attribute name='ma_externalactionsid' alias='ResultCount' aggregate='count'/>
</entity>
</fetch>
but i am getting error "Maximum limit is exceeded record. Reduce the number of records" .
Table name: ma_externalactions
Available Records : 75000 +
Please suggest.
I realize that CRM 2013 does not support .Net 4.5 due to issues surrounding Windows Identify Foundation, but I was hoping that the toolkit would have been released with Visual Studio 2013 support anyway, as it allows you to target .Net 4.0 applications.
I prefer not to have two versions of Visual Studio, and as I am conducting Win8.1 as well as Dynamics CRM development I have to use VS 2013.
Does anyone know if there is a VS 2013 version of the toolkit coming in the near future? Also, I recall that there was a way to install the VS 2010 version of the toolkit on VS 2012 (prior to the release of the VS 2012 version). Has anyone tried making the same modification to use the VS 2012 version with VS 2013?
CRM 2015.
Open an account>Select contacts> Now you want to perform an action against each contact.
Open contact 1 and make a change to the record.
Go back to the list of contacts to open contact 2.....it doesn't allow you to. It takes you back to the account screen.
Anybody know a workaround for this?
Thanks,
Please, I have this problem.
The Sales Order form has the Get Products button, by it the user can select an opportunity to be added to the sales order. The button is not just in the form. It is at the top. Because of this, I can not filter this look up view (the next picture shows the button Get Products - "Obtener Productos" in spanish version - )
By RibbonWorkBench2013 solution, I can see that this button calls the "getProductsForOrder" function of the /_static/sfa/salesorder/salesorder.js library. That function calls to the Opportunity lookup view. Because of this, I can not filter the view (or I don't know how). I checked the library to see if I was able to change this call. But not. I think I should be able to filter this view before the calls from the library. Or at lest, I should be able to get the Opportunity Id selected for the user, and review if it has the same client of the sales order, and reject add the products if not.
Is it possible?
Thank you.
Good morning,
It is possible to configure the Dynamics AX Connector V3 so it can run against two or more AX installations?
I´ve seen that people have been using the MS Dynamics CRM 2011 Instance Adapter but that´s for multiple CRM 2011 organizations.
Currently I´m working with DEV/TEST/PROD environments so 3 instances of AX vs. 3 instances of CRM 2015 and they are all on separate servers working with 1 instance of Connector.
What are my options here and is it possible to configure this setup on a standard Dyn AX Connector?
Regards, Ragnar
Hello guys,
I was wondering if is possible to show more records in a report created using the Wizard? I did not saw the option, and for reports that have +100 records is uncomfortable to only see a limited number.
Thanks,
Hello guys,
I have a tough question here.
When an Opportunity is marked as Won, it is possible to show a file or a pop-up window to be filled by the user and then send it via e-mail?
Regards,
Raúl
Hey everyone!
We are currently evaluating four different systems to integrate with our CRM to make a customer portal. I would really like to get some feedback from people that have experience with one or more of these. An open discussion would be really nice. Im also wondering if we have missed out on a system, if so, please tell!
Here is the four:
I also write down some open questions, but answer in whatever way you want!
Was it easy to install?
Does it integrate with other systems?
How was/is the support?
Easy to customize?
Great functionality?
Latest CRM 2013 onpremise. I edit a form and click "enable security roles" and get an error "Invalid argument" - 2 helpful options - "try again" (I did) and "close". Anyone else experiencing this? Thanks.
Hi
I tried to Import a solution that contains plug in and two entities. The solution has been successfully imported and when i open crm after import i get Query builder error the record type is not present in CRM. The fact is that i am not even able to import my back up solution to roll back to the previous state . Any help is appreciated!!
We are using CRM 2015 online
Thanks in advance