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Ownership - 2 users

Can you have more than one user as the owner of an account?

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Show the Parent Order on the Order Product Form

Hello,I am working in the Order Product form, and I am trying to add a field to show the users the Parent Order (Order Name or Order Number) on the form header.I have searched the available fields in...

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Transfer/Export/Migrate contacts from one CRM Account to Another?

I have a client who uses CRM (which we don't usually work with) who had an employee leave and wants to transfer the contacts to another employee. I have tried everything from exporting to Excel, to...

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CRM email - resend

Within CRM, there are some emails I would like to resend primarily to the CRM users. Is this possible? I tried to setup a workflow that updated the status reason from received to pending send. The...

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Internet lead capture turned off for MSCRM Online?????

Back in December we recieved a notice that the Internet Lead Capture component was to be discontinued as of February 15, 2013.Sometime this AM, it stopped for us, and a trouble ticket was submitted....

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How do you configure a campaign to track if email has been opened?

Id like to know whether contacts included in a quick campaign can be tracked to see if they have opened the email. I have used quick campaigns which I feel do not provide tracking info like 'opened...

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Win 8 Metro App can not work with MS CRM 2011 SDK?

Recently, I will use MS CRM 2011 SDK to work with Win 8 Metro App. But when I import “microsoft.xrm.client.dll” in the Win 8 Metro App project, It has an error message like the following picture. My...

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How do i add a link to a document in all accounts?

Morning all,I would like to add a link in all accounts and any new account that is created, to a DOTX on our sharepoint site to make it easier for our sales people to access a proposal template.Im...

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when using customization, jscripts or developments

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Lync Call Popup to CRM entry

Hi everyone,I would like to know if there's any free software that prompts Lync calls and provide the choice to enter or register the call as a case.I found something similar but it's pretty expensive...

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How to empty CRM 2011 recycle bin?

I just deleted 30K open leads in CRM 2011. However, the disk size on my SQL server has not changed. Is there a way to empty the recycle bin? or something equivalent?Thanks

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Sent an external email - now need to update CRM to show this activity

Hi, We use an external email client to send our email newsletters, however we need the ability to update our campaigns to reflect that an email has been sent without then sending another email via...

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How to untrack internal emails from CRM 2011

Currently when employees send emails internally, CRM 2011 automatically tracks them. How do I undo this?Thanks

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ExecuteMultipleRequest and RU 12

Is installing CRM 2011 Update Rollup 12 a requirement to using the new ExecuteMultipleRequest request?

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Advance View: Active Incidents with no Active Activity

Hi.Is there a way to view all active incidents that do not have an active activity assigned to them using and advance view?I mean: Lets say there are 100 active incidents. Each incident has 1 active...

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Get activities of Entity

i want to retreive all avtivities related to a particular entity.. A help will be appreciated.

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How can I create a multiple-select lookup field in crm 2011?

I would like to create a multiple select lookup field on the Opportunity entity.  Can this be accomplished?  I have a lookup field on the opportunity that looks at records in the Product entity.  I...

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Using CRM 2011 - How can I sort the System Views and My Views Tab list in the...

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CRM 2011: BLOCKED SCRIPT set email to (partylist)

Hello all,With JScript, i´m trying to change the "to" in an email activity to fill it with 1 contact; however i´m not getting any luck,,,This is what i have so far:  var acontacts =...

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Using CRM 2011 Outlook 2010 Client - The tab containing System Views and My...

In previous versions any saved views were presented in the drop down list in alpha order, and now the equivalent list in Oulook client is in Date Created order with newest at the end. I would like to...

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